We use cookies!

Why? Cookies add flavour to your browsing experience! More information

Set your cookie preferences

Select the type of cookie to be used.
AGO Jobs & HR

Software Quality & Testing Engineer

(m/f/x)

Reference: PO-YKSDXX8O /
Online since 03 Jun 2026

Deinze, BE

Select

Permanent job

Day - Full-time

Job description

  • We are looking for a Software Quality & Testing Engineer with a strong affinity for customer support and ambition to grow our software support activities, supporting our customers and continuously improving the reliability of our software platform.

  • In this role, you will take ownership over the incident resolution both on internal and on external environments. Based on the challenges you encounter when launching new software versions on our own machines and with customers, you actively contribute to improved tests, better diagnostics, and higher overall software quality.

  • You will work closely with customers, developers, DevOps, and project colleagues in a demanding industrial context where software stability, reliability, and clear communication are essential.

  • Software Support & Troubleshooting

    • Analyze, reproduce, and troubleshoot incidents in test, staging, and production environments to reduce implementation risk to an absolute minimum for our clients

    • Investigate logs, error messages, and system behavior to identify root causes

    • Differentiate between software defects, configuration issues, data problems, and usage-related questions. Build a prioritized improvement opportunity list to help the team understand which improvement proposals move the needle most.

    • Communicate clearly with customers by providing status updates, explanations, and practical workarounds, build the processes and tools to enable the latter

    • Take ownership of issues from initial report through resolution and validation

  • Quality Improvement, Testing & QA Tooling

    • Translate recurring or critical support cases into test cases and regression scenarios

    • Validate bug fixes and perform targeted regression and smoke testing

    • Contribute to automated tests for C#/.NET backend services and Angular frontend applications

    • Work with test approaches including unit, integration, end-to-end, and contract testing

    • Use UI and end-to-end testing frameworks such as Cypress, Playwright, or Selenium

    • Support non-functional testing, including performance and reliability checks, where relevant

    • Use real-world support insights to improve test coverage, release confidence, and QA tooling

  • Collaboration & Continuous Improvement

    • Collaborate closely with software developers, DevOps/platform and project teams

    • Act as the customer reality check in engineering and quality discussions

    • Contribute to improvements in logging, diagnostics, and overall product usability

    • Help maintain and improve support processes, guidelines, and known-issue documentation

  • Travel & Operational Involvement

    • Willingness to travel for global deployments and commissioning projects

    • Participate in operational support during critical releases and customer go-lives.

    • Gain hands-on insight into customer environments to continuously improve support effectiveness and test realism

Requirements

  • YOU LIVE MAX 30 MINUTES FROM GENT

  • Several years of experience in software testing, quality engineering or development

  • Strong C#/.NET (backend) knowledge and experience with modern web applications (Angular is a plus)

  • Familiar with test automation, CI/CD pipelines and containerized environments (e.g. Kubernetes)

  • Strong analytical mindset and ability to turn customer issues into testable scenarios

  • Clear communicator, quality‑driven, pragmatic and comfortable in customer-facing environments

  • Ability to translate customer issues into concrete, testable scenarios

  • You will be part of an on-call rotation (with a team of 3), during which you are available outside of business hours to provide support for urgent customer requests.

  • You are open to travel internationally approximately 15% of your time.

Languages

You have a perfect knowledge of English

Offer

  • A dynamic and international work environment where innovation and collaboration are key.

  • A competitive salary with an attractive package of additional benefits.

  • An extensive training program and personal guidance through a mentorship program.

  • Enjoy fun extras such as after-work drinks and sports, summer barbecue, Christmas drinks, and so much more.

  • Thanks to our location near the highway, our company is easily accessible.

  • On top of the 20 standard vacation days, you receive an additional 12 compensation days per year.

Apply or do you want more information about this job?

Contact

Application form

* required fields

Share this job

Share on Whatsapp Share via email Share on Facebook Share on LinkedIn

Most relevant vacancies

Application manager

(m/f/x)

Deinze, BE

Permanent job

Day - Full-time

<p>You will provide application-level expertise to guide engineering decisions during the design of coating components and complete coater systems and choosing development directions for rotary sputtering targets. By understanding how customers use our technology in practice, you will act as a key internal reference for application knowledge and help steer Soleras' innovation roadmap toward developments that matter most to our customers.</p><p>At the same time, you will help strengthen its ability to speak the language of the customer. This means translating customer challenges, requirements, and ambitions into clear technical directions, development opportunities, and concrete engineering tasks.</p><ul><li><p>In this role, you will contribute across several dimensions:</p><ul><li><p><b>Engineering and innovation support</b> by representing customer applications and requirements during the design of coaters, components, targets, hardware, and software.</p></li><li><p><b>Sales enablement</b> by supporting customer interactions from the earliest opportunity identification through concept development, testing, and final acceptance.</p></li><li><p><b>Application ownership</b> across the full value creation process, including post‑sales technical support that often leads to new developments and long‑term customer partnerships.</p></li><li><p><b>Technology showcasing</b> by actively contributing to customer projects, internal development, and demonstrations in the Soleras Application Center.</p></li><li><p><b>The Application Center</b></p><ul><li><p>A central element of this role is close involvement with the <b> Application Center</b>, which plays a key role in keeping customers ahead.</p></li><li><p>The Application Center brings together:</p><ul><li><p>State‑of‑the‑art sputter target technology</p></li><li><p>Advanced smart sputter hardware components</p></li><li><p>Innovative sputter software</p></li><li><p>Fully customized, state‑of‑the‑art coater lines</p></li></ul></li><li><p>Its mission is to showcase ' latest capabilities, support customer-specific application development, enable proof‑of‑concept testing, and help customers make the right technical choices across materials, hardware, and software.</p></li><li><p>As Application Expert or Application Manager, you will actively work in and with the Application Center to support customer projects, internal innovation, and technology demonstrations. You will be one of the ambassadors of philosophy of being always on and focused on keeping customers ahead.</p></li></ul></li><li><p><b>Global Customer Focus</b></p><ul><li><p>This is an internationally oriented role. You will travel globally to visit customers, support application discussions on‑site, troubleshoot challenges, and demonstrate what technology can deliver. You will act as a trusted technical partner who understands both the customer's process environment and technology stack.</p></li></ul></li></ul></li></ul>

More suitable jobs with My AGO

Create your My AGO-profile, set your preference and receive the perfect job vacancies.

Create a profile
Phone icon