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AGO Jobs & HR
Ontdek honderden actuele vacatures in jouw regio. Solliciteer eenvoudig online en start snel via AGO Jobs & HR.

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Most recent vacancies

Night Customer Service Agent – FR/NL/EN

(m/f/x)

Hasselt, BE

Permanent job

Night work

<p>Your role</p><p>As a Night Customer Service Agent, you will be the main point of contact for customers, workshops and other parties involved in breakdown assistance. You will ensure that requests are handled efficiently and that every case is followed up accurately.</p><p>Your main responsibilities will include:</p><ul><li><p>Handling incoming <b>phone calls</b> and customer inquiries.</p></li><li><p>Managing <b>emails</b> and providing clear and professional responses.</p></li><li><p>Gathering information and checking data for <b>accuracy and completeness</b>.</p></li><li><p>Providing first-line <b>technical support</b> and communicating with workshops.</p></li><li><p>Keeping customers and all relevant parties informed about the progress of their case.</p></li><li><p>Following up and monitoring <b>agreements with all parties involved</b>.</p></li><li><p>Managing <b>contract-related issues</b> within the agreed deadlines.</p></li><li><p>Managing several cases and requests simultaneously while maintaining a high level of service.</p></li><li><p>Taking the appropriate action in urgent or unexpected situations.</p></li></ul><p>Working hours</p><p>This is a <b>night position</b> with a specific and attractive work schedule.</p><p>You will work:</p><ul><li><p><b>3 nights per week</b></p></li><li><p>From <b>20:00 until 08:00</b></p></li><li><p>The <b>rest of the week is free</b></p></li></ul><p>This schedule offers a great work-life balance, with several days off during the week.</p><p><b>Night shifts are compensated with additional night premiums.</b></p><p>Flexibility regarding the three scheduled night shifts is essential for this position.</p>

Customer Service Agent – EN/FR/DE

(m/f/x)

Hasselt, BE

Permanent job

Weekend (2 x 12h)

<p>Your role</p><p>As a Customer Service Agent, you will be the main point of contact for customers, workshops and other parties involved. Your goal is to provide excellent customer service while ensuring that every case is followed up accurately and efficiently.</p><p>Your main responsibilities will include:</p><ul><li><p>Handling incoming <b>phone calls</b> and customer inquiries.</p></li><li><p>Managing <b>emails</b> and providing clear and professional responses.</p></li><li><p>Gathering information and checking data for <b>accuracy and completeness</b>.</p></li><li><p>Providing first-line <b>technical support</b> and communicating with workshops.</p></li><li><p>Keeping customers and all relevant parties informed about the progress of their case.</p></li><li><p>Following up and monitoring <b>agreements with all parties involved</b>.</p></li><li><p>Managing <b>contract-related issues</b> within the agreed deadlines.</p></li><li><p>Managing several cases and tasks simultaneously while maintaining a high level of service.</p></li></ul><p>Working hours</p><p>This is a <b>part-time position focused mainly on weekends</b>, combined with <b>one weekday</b>.</p><p>You will work:</p><ul><li><p><b>Weekend shifts:</b> between <b>08:00 and 21:00</b></p></li><li><p><b>One weekday (Monday or Friday):</b> from <b>09:00 to 17:30</b></p></li></ul><p>Flexibility regarding weekend work and the assigned weekday is <b>essential for this position</b>.</p>

International project manager (H/F/X)

(m/f/x)

Espierres, BE

Permanent job

Day - Full-time

<ul><li><p>Single Point of Contact (SPOC) for clients, subcontractors, and internal teams throughout the project lifecycle.</p></li><li><p>Lead project planning, coordination, and execution from kick-off through completion.</p></li><li><p>Assess operational, technical, and financial feasibility, identifying risks and mitigation measures.</p></li><li><p>Develop detailed project schedules and coordinate mobilization of personnel, equipment, and resources.</p></li><li><p>Monitor project progress, quality, budget, and timelines, implementing corrective actions where required.</p></li><li><p>Manage site operations, supervising operational staff and subcontractors while ensuring compliance with QSHE standards.</p></li><li><p>Conduct site visits, inspections, and attend technical, commercial, planning, and progress meetings.</p></li><li><p>Ensure all engineering, preparatory, and assembly activities are completed to the required quality standards.</p></li><li><p>Manage contract variations, claims, and delay notifications in accordance with contractual requirements.</p></li><li><p>Control project costs, approve project-related invoices, prepare progress reports, and support timely invoicing.</p></li><li><p>Identify commercial opportunities, additional services, and cost improvements to maximize project profitability.</p></li><li><p>Communicate project status and progress clearly with all stakeholders.</p></li></ul>

HR Business Data analyst

(m/f/x)

Brussel (Haren), BE

Interim

Day - Full-time

<p><b><u>Team/division description:</u></b></p><p>You will be working for the Human Resources division, called People &amp; Innovation. You will be part of the Data Analytics and HR Solutions team (part of Business Innovation within P&amp;I). Our main purpose is to ensure HR data is accurate, governed, business-relevant, and transformed into trusted analytics and reporting solutions by acting as the primary bridge between HR business stakeholders, IT data teams, and reporting developers.</p><p>At P&amp;I we strive to deliver effective solutions towards business leaders and our Pan-E regional HR counterparts. Listening to the customer is essential to developing adequate and efficient solutions.</p><p><b><u>Your responsibilities</u></b></p><p>Your role is to support building foundation and contribute to strong employee experiences.</p><ul><li><p>HR Data Governance &amp; Data Quality</p></li><li><p>Business Analysis within HR Data Domain</p></li><li><p>Bridge between HR and ITD Data Product Delivery Team</p></li><li><p>Overview Snowflake operations (catalogue, ingest, semantic modelling design)</p></li><li><p>Managing Power BI Reporting Portfolio (prioritisation and budget control)</p></li><li><p>Stakeholder Management (withing HR areas and business)</p></li><li><p>Monitoring testing and release management</p></li><li><p>Ensure compliance, privacy &amp; security rules are followed</p></li></ul>

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