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Recall Specialist

(m/f/x)

Reference: PO-2FWTHLRN /
Online since 03 Apr 2026

Brussel (Evere), BE

Office

Interim

Day - Full-time

Job description

  • Develop and maintain performance dashboards to monitor recall and outreach effectiveness

  • Regularly track and follow up on national recall performance, highlighting risks and gaps

  • In close collaboration with parts supply teams, develop and maintain forward‑looking forecasts for remedy parts demand

  • Maintain and annually update databases covering outstanding vehicles and recall status

  • Standardise data inputs to ensure accurate, consistent, and up‑to‑date vehicle information

  • Improve operational efficiency by automating repetitive tasks using available Microsoft tools (e.g. Power BI, Excel, Power Automate)

  • Support management in promoting and deploying the Toyota Pan‑European Outreach programme

  • Analyse outreach effectiveness (letters, campaigns, authority actions) and translate insights into targeted action plans to increase repair completion rates

  • Contribute to the continuous improvement of Pan‑European Outreach strategies by sharing best practices and lessons learned across markets

Requirements

  • You are fluent in English (Toyota Motor Europe's business language)

  • You have experience working effectively in a multicultural and multilingual environment

  • You possess solid basic project management skills, including task planning, prioritisation, and structured follow‑up

  • You are comfortable working with medium‑sized datasets in a structured and accurate manner and have strong digital and data skills:

  1. Data Handling: basic knowledge of SQL (queries, filtering, joining, data checks) or Basic experience in Python (especially for data manipulation using Pandas). Also strong skills in Excel, including: Power Query, Pivot Tables, Data cleaning and transformation processes

  2. Visualization: ability to build structured, clear dashboards in Power BI

  3. Automation: practical experience with Power Automate for creating workflows. Ability to set up automated notifications, file processing tasks, and basic integrations

  • You communicate in a clear, precise, and transparent way

  • You are confident interacting with multiple stakeholders across different functions and markets

  • You are a strong team player who collaborates constructively with others

  • You are able to work efficiently under occasional pressure and short deadlines

Languages

You have a perfect knowledge of English

Offer

Toyota offers a comprehensive remuneration package, including interesting extra-legal benefits. Toyota provides flexibility to take care of both your career and your personal life by providing hybrid work environment with structural possibility to both work from home & collaborate in the office.  At Toyota Motor Europe, they are committed to providing equal employment opportunity to all. All recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, date of birth, religion, ethnicity, disability or other personal characteristics. Toyota do not tolerate harassment or discrimination as our individual experiences and overall diversity is a key strength. Together, let's have the power to make a positive change and go beyond the ordinary. If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.

Contract: Long term interim contract (weekly renewed)

Start date: 01/04/2026

End date: 31/12/2027

Full time

Hybrid : Toyota Motor Europe in Evere and possibility for home office

Apply or do you want more information about this job?

Contact

Robbe Denayer

+32 2 209 04 43 brussel.office@ago.jobs

Application form

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