We use cookies!

Why? Cookies add flavour to your browsing experience! More information

Set your cookie preferences

Select the type of cookie to be used.
accept_cookie_policy This tells us whether the user has accepted the cookie policy.
c-functional Were the functional cookies accepted (unchangeable)
c-analytics Were the analytical cookies accepted
c-voorkeur Have your preferred cookies been accepted?
c-social Have social media cookies been accepted?
Facebook Pixel Users who ended up at AGO Jobs & HR through an advertisement on Facebook. landed at AGO Jobs & HR.
Google Analytics To track your browsing behaviour which we use for analysis purposes.
AGO Jobs & HR
NL FR EN
Back to the overview

Customer Support Advisor: English + German + 1 other European Language

(m/f/x)

Reference: PO-ZMCXJF2D /
Online since 12 Aug 2026

Oostakker, BE

Office

Fixed-term contract

Full Continuous

Job description

For our client we're looking for a Customer Service Officer.
In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.

- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.
- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.
- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.
- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.
- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.
- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

Requirements

- You speak and write fluently in English, German and at least one other European language.
- You are service-driven and naturally inclined to go the extra mile to support customers in stressful situations.
- Strong interpersonal skills help you adapt your communication style to various cultural and professional contexts.
- You enjoy working in a diverse team setting and are always ready to help others succeed.
- Flexibility to work in a rotating shift schedule, including nights and weekends.
- A hands-on mentality with a structured and solution-oriented mindset.
- Eagerness to continuously develop your skills and embrace new challenges.

Languages

You have a perfect knowledge of English

Offer

- An attractive salary package with meal vouchers, shift bonuses, and commuting allowances.
- Comprehensive support for international candidates relocating to Belgium.
- Access to well-being programs and on-site facilities such as a company restaurant.
- A multicultural workplace with a strong sense of community and shared purpose.
- Professional growth opportunities within a stable and globally connected organization.
- A balanced approach to work and personal life, supported by clear processes and training.

Interested? Apply online or contact AGO Gent Office:
gent.office@ago.jobs
09 223 52 50

Apply or do you want more information about this job?

Contact

Liesbeth Decapmaker

+32 9 223 52 50 gent.office@ago.jobs

Application form

* required fields

Share this job

Share on Whatsapp Share via email Share on Facebook Share on LinkedIn

Most relevant vacancies

Show all vacancies

Electric Pallet - 2 shifts/night - Everg...

(m/f/x)

Evergem, BE

Permanent job

2-shift system

<p>The company is a leading contract logistics provider in Northern Europe, delivering customized logistics solutions that drive efficiency, quality, and sustainability. From consultancy and design to execution and continuous improvement, we take full ownership of logistics operations and create long-term value for our clients. At the company, people make the difference. We are excited to welcome motivated professionals who want to contribute to the future of logistics. As an Electric Pallet Truck (EPT) Operator, you play an important role in the daily warehouse operations. You ensure goods are moved safely, accurately, and efficiently, supporting a smooth flow throughout the warehouse.<br/><br/>Your Responsibilities:</p><ul><li><p>Safely operate an electric pallet truck (EPT) to transport goods within the warehouse.</p></li><li><p>Load and unload materials while handling products with care.</p></li><li><p>Place and organize goods according to warehouse procedures.</p></li><li><p>Perform routine safety and functionality checks on the EPT.</p></li><li><p>Support inventory handling and stock replenishment activities.</p></li><li><p>Maintain cleanliness, order, and safety in your work area.</p></li><li><p>Comply with all company rules, safety standards, and operational procedures.</p></li></ul>

12/08/2026

Reach truck - 2 shifts/ night - Evergem

(m/f/x)

Evergem, BE

Permanent job

2-shift system

<p>The company is a leading contract logistics partner, offering innovative and sustainable logistics solutions tailored to our clients' needs. Our people are at the heart of our success, and we invest in talent and development.</p><p>As a Reach Truck Operator, you ensure the precise and safe handling of goods at height within our warehouse. Your attention to detail and technical skill help maintain accuracy, efficiency, and safety.</p><p>Key Responsibilities:</p><ul><li><p>Operate a reach truck for high-level storage and retrieval of goods.</p></li><li><p>Load, unload, and position pallets accurately in racking systems.</p></li><li><p>Carry out daily equipment inspections.</p></li><li><p>Register stock movements accurately using warehouse systems.</p></li><li><p>Maintain order and cleanliness in the work area.</p></li><li><p>Work closely with warehouse colleagues to achieve daily targets.</p></li><li><p>Strictly follow safety guidelines and procedures.</p></li></ul>

12/08/2026

Forklift - 2 shifts/night - Evergem

(m/f/x)

Desteldonk, BE

Permanent job

2-shift system

<p>We are seeking an experienced and reliable Forklift Operator to join the warehouse team. In this role, you will be responsible for safely operating forklifts to move goods and materials, ensuring the smooth and efficient flow of operations.<br/>Key Responsibilities</p><ul><li><p>Operate a forklift to load, unload, and move materials within the warehouse or production area.</p></li><li><p>Perform daily equipment checks to ensure forklifts are in safe working condition.</p></li><li><p>Accurately handle and record inventory movements using company systems. Stack and organize products according to company standards.</p></li><li><p>Collaborate with team members to meet operational goals and deadlines.</p></li><li><p>Adhere to all safety and operational guidelines.</p></li></ul>

12/08/2026

Loading / unloading trucks (m/v/x)

(m/f/x)

Zele, BE

Permanent job

Day - Full-time

<p>For our client in Zele, is AGO Ghent Food looking for a Receptionist to join our team in a meat processing company.<br/>This role is in a 2-shift system:<br/>🕒 Morning shift: 03:00 - 14:00<br/>🌙 Afternoon shift: 14:00 - 22:30<br/><br/>Handling paperwork and administrative tasks<br/>Communicating with drivers and coordinating logistics<br/>Managing emails and responding professionally<br/>Processing CMR documents<br/>Ensuring smooth reception operations<br/><br/></p>

12/08/2026

Teamleader - Fixed Late Shift

(m/f/x)

Desteldonk, BE

Permanent job

Afternoon

<p>For our client, a global market leader in supply chain management for premier fashion and lifestyle brands, we are seeking an experienced and people-oriented Team Leader for the permanent late shift. In this role, you will become part of 'The Backstage Crew', managing and coaching an operational team within a high-speed e-commerce and retail warehouse environment. You will be responsible for orchestrating daily tasks, driving productivity, and ensuring strict quality standards and deadlines are met. This is a dynamic position where continuous improvement, safety, and operational excellence take center stage.</p><ul><li><p>Directly manage, coach, and inspire a dedicated team of warehouse operators during the permanent late shift.</p></li><li><p>Organize, assign, and monitor daily operational planning and workloads to ensure maximum efficiency.</p></li><li><p>Oversee and optimize end-to-end warehouse processes, logistical flows, and department productivity.</p></li><li><p>Guide, onboard, and provide continuous training for both new and existing team members.</p></li><li><p>Proactively identify, propose, and implement process enhancements and continuous improvement initiatives.</p></li><li><p>Monitor key performance indicators (KPIs), safeguard quality controls, and ensure all outbound deadlines are met.</p></li><li><p>Troubleshoot operational issues on the floor and assist with basic HR-related processes and personnel administration.</p></li><li><p>Act as the primary point of contact during the shift and report directly to the Warehouse Supervisor, stepping in to cover their responsibilities when required.</p></li></ul>

12/08/2026

DESIGN & PROJECT ENGINEER

(m/f/x)

Bissegem, BE

Permanent job

Day - Full-time

<ul><li><p>Design machines, tools and machine elements.</p></li><li><p>Manage work project planning and project budget.</p></li><li><p>Perform other duties within the team as requested or as deemed appropriate.</p></li><li><p>Conform with the environmental policy and procedures and with the requirements of the environmental management system.</p></li><li><p>Be responsible for the development and the release of all manufacturing documents related to machine and product builds.</p></li><li><p>Be responsible for supporting and delivering new manufacturing technologies to improve competitiveness and project profitability.</p></li><li><p>Ensure Engineering Change Requests (ECR) &amp; Manufacturing Change Requests (MCR) are followed up and implemented as projected.</p></li></ul>

12/08/2026

Customer Service Advisor (Polish - Engli...

(m/f/x)

Oudenaarde, BE

Permanent job

Day - Full-time

<p>For an international, innovative, and family-owned leader in the global footwear and fashion industry, our client is looking for a customer-oriented Customer Service Advisor. In this dynamic role, you will work closely with the Account Managers and serve as the key link between international customers and internal departments. You will manage customer files from A to Z, ensuring an outstanding level of service.</p><ul><li><p>Communicating daily with customers in an enthusiastic and professional manner via phone and email.</p></li><li><p>Working closely with the sales team and acting as the central interface between customers and internal departments.</p></li><li><p>Accurately entering, confirming, and following up on customer orders in the system.</p></li><li><p>Managing the dispatch and follow-up of samples, proactively monitoring every step of the customer journey.</p></li><li><p>Coordinating delivery arrangements and strictly monitoring delivery deadlines.</p></li><li><p>Monitoring customer credit limits and financial statuses.</p></li><li><p>Handling and following up on complaints with empathy, offering solution-driven outcomes.</p></li><li><p>Building and maintaining a deep understanding of the customer database.</p></li></ul>

11/08/2026

PRODUCTION WORKERS 2 SHIFTS

(m/f/x)

Lokeren, BE

Permanent job

2-shift system

<p>You will be responsible for the assembly and mounting of products.<br/>You will be trained as a multi-skilled worker and deployed across 8 different workstations.</p>

11/08/2026

Warehouse Employee - dayshift - Lokeren

(m/f/x)

Lokeren, BE

Permanent job

Day - Full-time

<ul><li><p>You will ensure correct processing and shipping of incoming goods.</p></li><li><p>Here you follow a pick order to pack and sort the goods according to destination.</p></li><li><p>You can remain calm in stressful situations</p></li><li><p>You can maintain a good overview of your work</p></li></ul>

11/08/2026

Supply chain trainee (m/v/x)

(m/f/x)

Desteldonk, BE

Permanent job

2-shift system

<p>Ready for a kickstart in your logistics career? Have you just graduated and are excited to conquer the world of Supply Chain? Or do you already have some relevant work experience and want to specialize further? At Katoen Natie in Ghent, we have a unique Traineeship for you!<br/><br/>What does it entail? You get the chance to learn and grow on-the-job for two years. The first year is dedicated to the operational process, where you will participate in improvements and develop your leadership skills. You will explore different departments and operations, challenging yourself to be the best you can be.<br/><br/>In the second year, you can focus on the aspects that appeal most to you. Whether you are a born manager or prefer to delve deeper within operations or systems, we give you the freedom to follow your interests. Think positions such as Key Account Manager, Project Manager, Solutions Engineering, Business Support, Process Operator, Finance, and even international career opportunities are open to you!<br/><br/>Not only will you discover the different types of operations and customers with us, but you will also get to know yourself better and find out what opportunities are available to you. Your discovery tour starts here!</p>

11/08/2026

Packer (M/F) at a food company in Herk-d...

(m/f/x)

Herk-de-Stad, BE

Permanent job

2-shift system

<p>We are looking for a packer for a client in Herk-de-Stad. The company produces fresh salad spreads.</p><p>Would you like to be part of this success story? Below are your responsibilities:</p><p>- Packing jars of salad</p><p>Stacking boxes on pallets</p><p>- Placing pallets in the cold storage room</p><p>- Folding boxes</p><p>- Performing metal detection tests</p><p>- Visual quality control of the jars</p>

10/08/2026

Allround Lift Operator production

(m/f/x)

Meer, BE

Interim

2-shift system

<p>Are you a meticulous and motivated employee who enjoys working in a dynamic production environment? Do you have experience operating a BT (electric pallet truck) and you want to help out wherever needed? Then we're looking for you!</p><p>As an all-round lift operator, you'll be a key part of our production team. You'll ensure that our wide and colourful range of fruit and vegetables reaches the right place on time. No two days are the same. You'll combine logistics tasks with work on the production line and be flexible in stepping in wherever extra support is needed.</p><ul><li><p>You move the products to the correct production lines using an electric transpallet</p></li><li><p>You move fruit and vegetables to and from the cooling cells</p></li><li><p>You use a scanner to check that the pallets are going to the correct destination</p></li><li><p>You pack fruit and vegetables in accordance with the regulations</p></li><li><p>You check the quality of the products.</p></li><li><p>You help with cleaning and maintaining the workstations</p></li><li><p>You contribute to a safe and orderly working environment and help out where necessary</p></li></ul>

10/08/2026

Production Worker

(m/f/x)

Torhout, BE

Permanent job

2-shift system

<p>You will start as a production worker, actively contributing to the daily production process. The work mainly involves fine motor skills and attention to detail, making accuracy and a strong focus on quality essential. The company places great importance on commitment, flexibility, and proactive thinking, and offers genuine opportunities for advancement to a Production Supervisor position for those who show initiative and are willing to take responsibility.</p><ul><li><p>Assisting in the production of appetizer snacks</p></li><li><p>Packaging and inspecting finished products</p></li><li><p>Helping to monitor quality, hygiene, and safety standards</p></li><li><p>(Where applicable) Moving goods using a forklift</p></li><li><p>Gradually taking on more responsibility within the team</p></li></ul>

06/08/2026

Production Worker

(m/f/x)

Torhout, BE

Permanent job

2-shift system

<p>You will start as a production worker, actively contributing to the daily production process. The work mainly involves fine motor skills and attention to detail, making accuracy and a strong focus on quality essential. The company places great importance on commitment, flexibility, and proactive thinking, and offers genuine opportunities for advancement to a Production Supervisor position for those who show initiative and are willing to take responsibility.</p><ul><li><p>Assisting in the production of appetizer snacks</p></li><li><p>Packaging and inspecting finished products</p></li><li><p>Helping to monitor quality, hygiene, and safety standards</p></li><li><p>(Where applicable) Moving goods using a forklift</p></li><li><p>Gradually taking on more responsibility within the team</p></li></ul>

06/08/2026

Butcher

(m/f/x)

Lendelede, BE

Permanent job

Day - Full-time

<p>We are looking for motivated butchers for various roles within our slaughterhouse and cutting department. Depending on your experience and interests, you may be assigned as a slaughterhouse hanger, Cutting line hanger or butcher.</p><p>As a Slaughterhouse Hanger:</p><ul><li><p>Day shift (6am &ndash; 2.45pm, Friday 6am &ndash; 12.15pm)</p></li><li><p>Assistant with live turkeys</p></li><li><p>Physically demanding work</p></li></ul><p>As a Cutting line hanger:</p><ul><li><p>Day shift (6am &ndash; 2.45pm, Friday 6am &ndash; 12.15pm)</p></li><li><p>Assistant for pre-slaughtered turkeys</p></li><li><p>Physically demanding work</p></li></ul><p>Butcher (Left- or right-handed)</p><ul><li><p>Day shift (6am &ndash; 2.45pm, Friday 6am &ndash; 12.15pm)</p></li><li><p>Experience with a knife is essential</p></li></ul>

06/08/2026

Butcher

(m/f/x)

Lendelede, BE

Permanent job

Day - Full-time

<p>We are looking for motivated butchers for various roles within our slaughterhouse and cutting department. Depending on your experience and interests, you may be assigned as a slaughterhouse hanger, Cutting line hanger or butcher.</p><p>As a Slaughterhouse Hanger:</p><ul><li><p>Day shift (6am &ndash; 2.45pm, Friday 6am &ndash; 12.15pm)</p></li><li><p>Assistant with live turkeys</p></li><li><p>Physically demanding work</p></li></ul><p>As a Cutting line hanger:</p><ul><li><p>Day shift (6am &ndash; 2.45pm, Friday 6am &ndash; 12.15pm)</p></li><li><p>Assistant for pre-slaughtered turkeys</p></li><li><p>Physically demanding work</p></li></ul><p>Butcher (Left- or right-handed)</p><ul><li><p>Day shift (6am &ndash; 2.45pm, Friday 6am &ndash; 12.15pm)</p></li><li><p>Experience with a knife is essential</p></li></ul>

06/08/2026

Logistics Assistant – Cutting Department...

(m/f/x)

Lendelede, BE

Permanent job

Day - Full-time

<p>We are looking for a logistics assistant for a combined role within the cutting department and as backup for Kaai 12. This is a full-time position on day shifts or a fixed morning shift.</p><p>Your duties will include:</p><p>Receiving and dispatching goods in the cutting department</p><p>Loading and unloading lorries</p><p>Operating the reach truck</p><p>Supporting day-to-day operations at Kaai 12</p><p>Working hours:</p><p>06:00 &ndash; 14:45</p><p>Fridays until 12:15</p>

06/08/2026

hanger-slaughterer

(m/f/x)

Lendelede, BE

Permanent job

Day - Full-time

<p>As a hanger-slaughterer at our company, you are responsible for carrying out slaughtering activities on live turkeys. You work in a cold environment and perform physically demanding work. It is important that you are motivated to work in a dynamic environment and play an important role in the slaughtering process.</p>

06/08/2026

Forkliftdriver Toyota Diest

(m/f/x)

Diest, BE

Permanent job

2-shift system

<p>Tasks of a forklift driver include:</p><ul><li><p>Order picking</p></li><li><p>Replanning</p></li><li><p>Loading/unloading trucks</p></li><li><p>Keeping the workplace tidy</p></li><li><p>Proper maintenance of the forklift</p></li></ul>

06/08/2026

AGO Office: Software Quality & Testing E...

(m/f/x)

Deinze, BE

Permanent job

Day - Full-time

<p>For our client, an international leader in high-tech machine building and coating technology, we are looking for a Software Quality &amp; Testing Engineer with a strong affinity for customer support. In this pivotal role, you will bridge the gap between software development and real-world application, ensuring the stability and reliability of a complex industrial software platform while actively scaling our support activities.</p><p><b>Software Support &amp; Troubleshooting</b></p><ul><li><p>Analyze, reproduce, and resolve incidents across test, staging, and production environments to minimize implementation risks for our clients</p></li><li><p>Investigate logs, error messages, and system behavior to identify root causes</p></li><li><p>Distinguish between software bugs, configuration issues, data discrepancies, and user inquiries</p></li><li><p>Maintain a prioritized list of improvement opportunities to focus the team on high-impact fixes</p></li><li><p>Communicate clearly with clients regarding status updates, explanations, and practical workarounds</p></li><li><p>Take full ownership of issues from the initial report through to resolution and validation</p></li></ul><p><b>Quality Improvement, Testing &amp; QA Tooling</b></p><ul><li><p>Translate recurring or critical support cases into robust test cases and regression scenarios</p></li><li><p>Validate bug fixes and perform targeted regression and smoke tests</p></li><li><p>Contribute to automated tests for C#/.NET backend services and Angular frontend applications</p></li><li><p>Utilize various testing approaches, including unit, integration, end-to-end, and contract testing</p></li><li><p>Work with UI and E2E frameworks such as Cypress, Playwright, or Selenium</p></li><li><p>Support non-functional testing, including performance and reliability checks</p></li></ul><p><b>Collaboration &amp; Continuous Improvement</b></p><ul><li><p>Act as a &quot;reality check&quot; from the customer's perspective in engineering and quality discussions</p></li><li><p>Contribute to improvements in logging, diagnostics, and overall product usability</p></li><li><p>Maintain and improve support processes, guidelines, and documentation for known issues</p></li><li><p>Participate in international deployments and commissioning projects (approximately 15% travel)</p></li><li><p>Participate in a standby rotation (1 week out of 3) for urgent out-of-hours support</p></li></ul>

06/08/2026

More suitable jobs with My AGO

Create your My AGO-profile, set your preference and receive the perfect job vacancies.

Create a profile
Phone icon