We use cookies!

Why? Cookies add flavour to your browsing experience! More information

Set your cookie preferences

Select the type of cookie to be used.
accept_cookie_policy This tells us whether the user has accepted the cookie policy.
c-functional Were the functional cookies accepted (unchangeable)
c-analytics Were the analytical cookies accepted
c-voorkeur Have your preferred cookies been accepted?
c-social Have social media cookies been accepted?
Facebook Pixel Users who ended up at AGO Jobs & HR through an advertisement on Facebook. landed at AGO Jobs & HR.
Google Analytics To track your browsing behaviour which we use for analysis purposes.
AGO Jobs & HR
NL FR EN
Back to the overview

Night Customer Service Agent – FR/NL/EN

(m/f/x)

Reference: PO-6NNAQEWR /
Online since 10 Sep 2026

Hasselt, BE

Call+

Permanent job

Night work

Job description

Your role

As a Night Customer Service Agent, you will be the main point of contact for customers, workshops and other parties involved in breakdown assistance. You will ensure that requests are handled efficiently and that every case is followed up accurately.

Your main responsibilities will include:

  • Handling incoming phone calls and customer inquiries.

  • Managing emails and providing clear and professional responses.

  • Gathering information and checking data for accuracy and completeness.

  • Providing first-line technical support and communicating with workshops.

  • Keeping customers and all relevant parties informed about the progress of their case.

  • Following up and monitoring agreements with all parties involved.

  • Managing contract-related issues within the agreed deadlines.

  • Managing several cases and requests simultaneously while maintaining a high level of service.

  • Taking the appropriate action in urgent or unexpected situations.

Working hours

This is a night position with a specific and attractive work schedule.

You will work:

  • 3 nights per week

  • From 20:00 until 08:00

  • The rest of the week is free

This schedule offers a great work-life balance, with several days off during the week.

Night shifts are compensated with additional night premiums.

Flexibility regarding the three scheduled night shifts is essential for this position.

Requirements

Your profile

We are looking for someone who is customer-focused, communicative and able to multitask, while remaining calm and professional during the night.

Knowledge & experience

  • Very good English – essential and the main working language.

  • Good knowledge of French.

  • Good knowledge of Dutch.

  • Good knowledge of Microsoft Office (Word, Excel, Outlook, etc.).

  • Previous experience in customer service, administration or case management is a strong asset.

  • Technical knowledge of the automotive sector, tyres or mechanics is a plus, but not required.

  • No specific experience is required, as training will be provided.

Skills & personality

  • Excellent telephone communication skills.

  • Strong problem-solving and analytical skills.

  • Naturally customer-oriented and service-minded.

  • Able to multitask and manage several cases at the same time.

  • Accurate, organised and committed to delivering high-quality work.

  • Stress-resistant and able to remain calm in challenging situations.

  • Comfortable working independently during night shifts.

  • Flexible and quick to adapt to new situations and procedures.

  • Reliable, responsible and eager to learn.

Languages

You have a perfect knowledge of Dutch
You have a perfect knowledge of French
You have a perfect knowledge of English

Offer

What we offer

You will receive training to help you become familiar with the tools, procedures and specific aspects of the job.

You can expect:

  • Training from day one.

  • A unique schedule of 3 night shifts per week.

  • The rest of the week free.

  • Night shift premiums in addition to your salary.

  • A dynamic and international working environment.

  • Opportunities for learning and development.

  • A positive working atmosphere and supportive colleagues.

  • A competitive salary based on your experience.

  • Meal vouchers.

  • Hospitalisation insurance.

  • Group insurance.

Apply or do you want more information about this job?

Contact

Talia Lodewyckx

+32 15 32 14 97 call.plus@ago.jobs

Application form

* required fields

Share this job

Share on Whatsapp Share via email Share on Facebook Share on LinkedIn

Most relevant vacancies

Show all vacancies

Forkliftdriver Toyota Diest

(m/f/x)

Diest, BE

Permanent job

2-shift system

<p>Tasks of a forklift driver include:</p><ul><li><p>Order picking</p></li><li><p>Replanning</p></li><li><p>Loading/unloading trucks</p></li><li><p>Keeping the workplace tidy</p></li><li><p>Proper maintenance of the forklift</p></li></ul>

05/10/2026

warehouse employee

(m/f/x)

Diest, BE

Permanent job

2-shift system

<p>Your job as an order picker: </p><ul><li>Picking orders and preparing them for shipment. </li><li>Internal transport of goods. </li><li>Helping to keep logistics running smoothly </li><li>Start in one department &rarr; learn step by step &rarr; growth opportunities to work in multiple departments<p>Apply now:</p><p>Send your CV to <a href="mailto:Toyota@ago.jobs" rel="noopener noreferrer nofollow" target="_blank">Toyota@ago.jobs</a></p> </li></ul>

05/10/2026

Versatile Cutting Room Employee

(m/f/x)

Heuvelland, BE

Permanent job

Morning

<p>As a Versatile Cutting Room Employee, you are a crucial part of our production process. You will learn how to work with knives and contribute to an efficient and high-quality processing operation.</p><p>Your responsibilities include:</p><ul><li><p>Working with knives under guidance and training</p></li><li><p>Cutting carcasses and deboning meat cuts</p></li><li><p>Hanging meat and preparing orders</p></li><li><p>Following safety and hygiene regulations in the workplace</p></li></ul>

05/10/2026

Slaughterhouse Employee

(m/f/x)

Heuvelland, BE

Permanent job

Morning

<p>As a slaughterhouse employee, you will perform one specific task within the slaughtering process, such as loin pulling. You ensure an efficient workflow, work closely together with colleagues, and contribute to a safe and high-quality production process. This role can be fully learned internally.</p><p>Your responsibilities include:</p><ul><li><p>Carrying out an assigned task within the slaughtering process</p></li><li><p>Ensuring a smooth and efficient workflow</p></li><li><p>Working together with colleagues to achieve production and quality targets</p></li><li><p>Maintaining high standards of safety and hygiene</p></li></ul>

05/10/2026

Slaughterhouse Employee

(m/f/x)

Westrozebeke, BE

Permanent job

Morning

<p>As a Slaughterhouse Employee, you will perform one specific task within the slaughtering process, such as loin pulling. You ensure an efficient workflow, work closely together with colleagues, and contribute to a safe and high-quality production process. This role can be fully learned internally.</p><p>Your responsibilities include:</p><ul><li><p>Carrying out an assigned task within the slaughtering process</p></li><li><p>Ensuring a smooth and efficient workflow</p></li><li><p>Working together with colleagues to achieve production and quality targets</p></li><li><p>Maintaining high standards of safety and hygiene</p></li></ul>

05/10/2026

Slaughterhouse Worker

(m/f/x)

Heuvelland, BE

Permanent job

Morning

<p>For our client, active in the food industry, we are looking for a Versatile Slaughterhouse Worker. You will join a professional environment where quality, craftsmanship, and animal welfare are central. In this role, you contribute to an efficient and correct slaughtering process, where accuracy and respect for procedures are essential.</p><ul><li><p>Performing tasks on the slaughter line according to experience and skills</p></li><li><p>Removing organs, fat, and other parts</p></li><li><p>Working with slaughter equipment in a safe and efficient manner</p></li><li><p>Applying food safety and hygiene regulations</p></li><li><p>Ensuring a smooth and correct slaughtering process</p></li><li><p>Working together in a team within a high-production environment</p></li></ul>

05/10/2026

International C/CE Driver

(m/f/x)

Westrozebeke, BE

Permanent job

Day - Full-time

<p>As a CE Driver, you are responsible for the timely and safe delivery of products, mainly to the United Kingdom, the Netherlands, and France. You work according to the transport planners' schedule and take care of both the vehicle and the cargo. Overnight stays in the truck may occur during international trips.</p><p>Your responsibilities include:</p><ul><li><p>Driving a C/CE truck for international deliveries</p></li><li><p>Loading, unloading, and safely transporting products</p></li><li><p>Following traffic laws, legal driving regulations, and safety guidelines</p></li><li><p>Acting as a professional representative of the organization</p></li><li><p>Communicating with transport planners in case of deviations or problems</p></li></ul>

05/10/2026

CE Driver

(m/f/x)

Westrozebeke, BE

Permanent job

Day - Full-time

<p>As a CE Driver, you are responsible for the timely and correct delivery of products to customers in, among others, the United Kingdom, the Netherlands, and France. You work according to the transport planners' schedule and take care of both the vehicle and the cargo.</p><p>Your responsibilities include:</p><ul><li><p>Driving CE trucks for regional and international deliveries</p></li><li><p>Loading, unloading, and safely transporting products</p></li><li><p>Following traffic laws, safety regulations, and driving and rest time rules</p></li><li><p>Acting as a professional representative of the company: customer-oriented and presentable</p></li><li><p>Communicating with transport planners and internal colleagues in case of deviations or problems</p></li></ul>

05/10/2026

Deboner

(m/f/x)

Westrozebeke, BE

Permanent job

Day - Full-time

<p>As a Deboner, you are responsible for cutting and deboning different parts of pork meat, such as shoulders, bellies, and ribs. You can be deployed on different lines and workstations and contribute to an efficient production process with a focus on quality and yield.</p><p>Your responsibilities include:</p><ul><li><p>Deboning and cutting pork meat according to company guidelines</p></li><li><p>Working on various lines and workstations within the cutting room</p></li><li><p>Contributing to an efficient workflow and quality control</p></li><li><p>Flexibly adapting to different schedules to guarantee product freshness</p></li></ul>

05/10/2026

Operator

(m/f/x)

Westrozebeke, BE

Permanent job

Day - Full-time

<p>As an Operator, you are an important part of the production process. You independently start up the production line and are responsible for setting up, monitoring, and keeping the machine running that produces sausages, cordon bleu, meat rolls, and other products on a daily basis. During product changes or at the end of the working day, you assemble and disassemble small machine parts.</p><p>Your responsibilities include:</p><ul><li><p>Starting up and operating production equipment</p></li><li><p>Setting up and monitoring machines during production</p></li><li><p>Performing small assembly and disassembly tasks during product changes</p></li><li><p>Carrying out first-line maintenance in case of malfunctions and reporting more complex issues to technicians</p></li><li><p>Monitoring cleanliness, food safety, and personal safety</p></li></ul>

05/10/2026

Versatile Slaughterhouse Worker

(m/f/x)

Westrozebeke, BE

Permanent job

Morning

<p>As a Versatile Slaughterhouse Worker, you will work at one of the stations on the slaughter line in the ultra-modern slaughter hall. You will perform knife-skilled tasks such as removing organs, extracting intestinal packages, trimming fillets, and removing fat, always in accordance with legal animal welfare standards. The entire slaughtering process is supervised by veterinarians from the FASFC, and you contribute to a slaughtering pace of approximately 700 pigs per hour.</p><p>Your responsibilities include:</p><ul><li><p>Performing assigned tasks on the slaughter line with a focus on quality and efficiency</p></li><li><p>Safely and correctly using slaughter equipment and tools</p></li><li><p>Working according to food safety and hygiene regulations</p></li><li><p>Collaborating with colleagues and contributing to a positive work atmosphere</p></li></ul>

05/10/2026

Production Operator

(m/f/x)

Westrozebeke, BE

Permanent job

Day - Full-time

<p>As a Production Operator at our client, you work in a dynamic production environment and contribute to the efficient and safe processing of meat products. You operate machines, monitor product quality, and work according to strict hygiene and safety regulations.</p>

05/10/2026

Butcher – Food Industry

(m/f/x)

Heuvelland, BE

Permanent job

Day - Full-time

<p>As a butcher, you are responsible for cutting, processing, and preparing different pork meat cuts. Thanks to your craftsmanship and accuracy, you contribute to an efficient production process and high-quality products.</p><ul><li><p>Cutting and processing pork meat</p></li><li><p>Deboning and trimming different meat cuts</p></li><li><p>Working with knives and professional equipment</p></li><li><p>Monitoring quality and yield</p></li><li><p>Working according to hygiene and safety regulations</p></li><li><p>Collaborating with colleagues in the production environment</p></li></ul>

05/10/2026

Butcher – Food Industry

(m/f/x)

Westrozebeke, BE

Permanent job

Day - Full-time

<p>As a butcher, you are responsible for cutting, processing, and preparing different pork meat cuts. Thanks to your craftsmanship and accuracy, you contribute to an efficient production process and high-quality products.</p><ul><li><p>Cutting and processing pork meat</p></li><li><p>Deboning and trimming different meat cuts</p></li><li><p>Working with knives and professional equipment</p></li><li><p>Monitoring quality and yield</p></li><li><p>Working according to hygiene and safety regulations</p></li><li><p>Collaborating with colleagues in the production environment</p></li></ul>

05/10/2026

Forklift Driver

(m/f/x)

Ardooie, BE

Permanent job

2-shift system

<p>As a forklift driver in storage logistics, you are responsible for the correct management of frozen stock and support both production and shipping operations. After thorough internal training, you will ensure a smooth and safe flow of goods within the frozen storage environment.</p><ul><li><p>Placing frozen bins and octabins into storage for delivered and produced goods</p></li><li><p>Retrieving bins and octabins for mixing, packaging, or shipment</p></li><li><p>Correctly storing and retrieving goods in bulk frozen storage</p></li><li><p>Working with a scanning system</p></li><li><p>Following procedures regarding order, cleanliness, and hygiene</p></li></ul>

05/10/2026

Production Line Operator – 2 Shifts

(m/f/x)

Pittem, BE

Permanent job

2-shift system

<p>For a modern production environment, we are looking for a motivated production line operator working in a 2-shift system. You will help ensure the production process runs smoothly and keep the machines operating efficiently.</p><p>Your responsibilities</p><ul><li><p>Inspect incoming carrots and load them correctly into the bunkers</p></li><li><p>Operate and monitor machines involved in the peeling process</p></li><li><p>Make small adjustments and change parameters when needed</p></li><li><p>Help monitor the production process and react to minor issues or deviations</p></li><li><p>Maintain a clean and safe working environment</p></li></ul>

05/10/2026

Night Shift Cleaning Supervisor – Indust...

(m/f/x)

Pittem, BE

Permanent job

Night work

<p>As a Cleaning Supervisor, you will be responsible for ensuring that the night-time cleaning activities are carried out efficiently and correctly.</p><p>Your responsibilities will include:</p><ul><li><p>Leading and supervising a team of cleaning employees</p></li><li><p>Organising and following up on daily cleaning activities</p></li><li><p>Cleaning <b>industrial machines, installations and products</b></p></li><li><p>Ensuring that cleaning tasks are carried out thoroughly and correctly</p></li><li><p>Checking that procedures and quality standards are followed</p></li><li><p>Working alongside the cleaning team when necessary</p></li><li><p>Ensuring clear communication within the team</p></li></ul><p>This is a <b>hands-on position</b>. You will not only supervise the team but will also actively participate in the cleaning work when required.</p>

05/10/2026

Studentjob Orderpicking

(m/f/x)

Wilsele, BE

Student job

Day - Full-time

<p>Together with a great team, you will dive into the dynamic world of <b>e-commerce</b>. You are the vital link between the webshop and the customer! Your tasks include:</p><ul><li><p><b>Collecting online orders:</b> You gather the right products (ranging from garden supplies to pet food) in the warehouse using a scanner or a voice-picking system.</p></li><li><p><b>Quality check:</b> You check if the ordered products are undamaged and the quantities are correct.</p></li><li><p><b>Packing &amp; Labeling:</b> You carefully pack the orders and apply the correct shipping labels.</p></li><li><p><b>Preparing for shipment:</b> You move the finished packages to the shipping zone, making them ready for the courier services.</p></li><li><p><b>Teamwork:</b> Together with your colleagues, you keep the workspace clean, tidy, and safe.</p></li></ul>

05/10/2026

Terberg - Tugmaster driver CE

(m/f/x)

Desteldonk, BE

Permanent job

2-shift system

<ul><li><p>You will drive and operate the Terberg truck for goods handling and truck operations.</p></li><li><p>You will drive the trailers to the loading and unloading docks and transport them within the industrial park.</p></li><li><p>Ensure safe and efficient internal transport of goods.</p></li><li><p>You will sometimes assist in the warehouse: loading, unloading, receiving, driving the forklift.</p></li><li><p>Work within rotating shifts: 06:00 - 14:00 and 14:00 - 22:00 (two shifts).</p></li></ul>

05/10/2026

Job Offer – Production Operator / Grinde...

(m/f/x)

Appelterre-Eichem, BE

Interim

Evening

<p><b>Work location: COATINC &ndash; Ninove</b></p><p>For <b>COATINC</b>, a company specialized in steel galvanizing and steel treatment, we are looking for a <b>Production Operator / Grinder (M/F/X)</b> to join the <b>night shift</b>.</p><p>Your responsibilities</p><ul><li><p>Operate a grinder to sand, deburr and smooth metal parts.</p></li><li><p>Remove imperfections and prepare the parts for the next stages of production.</p></li><li><p>Inspect the quality of the finished parts.</p></li><li><p>Follow safety regulations and company procedures.</p></li><li><p>Perform physically demanding work in an industrial environment.</p></li></ul><p>Working hours</p><p><b>Night shift:</b></p><ul><li><p>Monday to Thursday: <b>10:00 PM &ndash; 6:00 AM</b></p></li><li><p>Friday: <b>8:00 PM &ndash; 3:00 AM </b></p></li></ul>

02/10/2026

More suitable jobs with My AGO

Create your My AGO-profile, set your preference and receive the perfect job vacancies.

Create a profile
Phone icon