We use cookies!

Why? Cookies add flavour to your browsing experience! More information

Set your cookie preferences

Select the type of cookie to be used.
AGO Jobs & HR

Customer Support Advisor: English + German + French

(m/f/x)

Reference: PO-UQK6BPK8 /
Online since 14 Apr 2026

Oostakker, BE

Office

Fixed-term contract

Full Continuous

Job description

For our client we're looking for a Customer Service Officer.
In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.

- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.
- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.
- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.
- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.
- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.
- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

Requirements

- You speak and write fluently in English, German and French.
- You are service-driven and naturally inclined to go the extra mile to support customers in stressful situations.
- Strong interpersonal skills help you adapt your communication style to various cultural and professional contexts.
- You enjoy working in a diverse team setting and are always ready to help others succeed.
- Flexibility to work in a rotating shift schedule, including nights and weekends.
- A hands-on mentality with a structured and solution-oriented mindset.
- Eagerness to continuously develop your skills and embrace new challenges.

Languages

You have a perfect knowledge of French
You have a perfect knowledge of English

Offer

- An attractive salary package with meal vouchers, shift bonuses, and commuting allowances.
- Comprehensive support for international candidates relocating to Belgium.
- Access to well-being programs and on-site facilities such as a company restaurant.
- A multicultural workplace with a strong sense of community and shared purpose.
- Professional growth opportunities within a stable and globally connected organization.
- A balanced approach to work and personal life, supported by clear processes and training.

Interested? Apply online or contact AGO Gent Office:
gent.office@ago.jobs
09 223 52 50

Apply or do you want more information about this job?

Contact

Application form

* required fields

Share this job

Share on Whatsapp Share via email Share on Facebook Share on LinkedIn

Most relevant vacancies

VALIDATION ENGINEER

(m/f/x)

Wevelgem, BE

Permanent job

Day - Full-time

<p>As part of the Product Development Compliance team, you ensure that both new and existing products are tested, verified, and approved in accordance with the strict requirements. You define and maintain test plans, evaluate test results, and remain actively involved in technical product improvements throughout the development process. In this role, you safeguard and confirm the technical compliance of all products within the RV business line, including awnings, bike racks, steps, and soft goods (tents and panels).</p><p>Role and tasks</p><ul><li><p>You establish and maintain test procedures, ensuring full alignment with the Test Code.</p></li><li><p>You develop and/or execute the required tests to demonstrate safety and conformity of components and finished products.</p></li><li><p>You perform testing on prototypes and existing products with the aim of improving quality, and provide technical input for product improvements based on test outcomes.</p></li><li><p>You define and manage test plans within product development projects.</p></li><li><p>You monitor incoming test requests and coordinate planning accordingly.</p></li><li><p>You own the RV test center and drive continuous improvements to ensure compliance with defined procedures and testing standards. You also define and justify required investments to the Product Development Leader.</p></li><li><p>You act as the main point of contact for the Test Center and build strong working relationships with external laboratories and knowledge centers.</p></li><li><p>You plan and coordinate testing activities both within the Test Center and with external partners.</p></li><li><p>You provide technical support to internal stakeholders such as sales, product management, production, and process engineering.</p></li><li><p>You manage and coordinate projects related to the responsibilities above.</p></li><li><p>You ensure all test reports are properly stored and accessible within the PLM system.</p></li><li><p>You stay up to date with relevant standards and ensure test methods remain current and compliant.</p></li><li><p>You are an active member of the compliance team.</p></li></ul>

More suitable jobs with My AGO

Create your My AGO-profile, set your preference and receive the perfect job vacancies.

Create a profile
Phone icon