We use cookies!

Why? Cookies add flavour to your browsing experience! More information

Set your cookie preferences

Select the type of cookie to be used.
AGO Jobs & HR

AGO Office: Software Quality & Testing Engineer

(m/f/x)

Reference: PO-TYM9SY2X /
Online since 05 Jun 2026

Deinze, BE

Office

Permanent job

Day - Full-time

Job description

For our client, an international leader in high-tech machine building and coating technology, we are looking for a Software Quality & Testing Engineer with a strong affinity for customer support. In this pivotal role, you will bridge the gap between software development and real-world application, ensuring the stability and reliability of a complex industrial software platform while actively scaling our support activities.

Software Support & Troubleshooting

  • Analyze, reproduce, and resolve incidents across test, staging, and production environments to minimize implementation risks for our clients

  • Investigate logs, error messages, and system behavior to identify root causes

  • Distinguish between software bugs, configuration issues, data discrepancies, and user inquiries

  • Maintain a prioritized list of improvement opportunities to focus the team on high-impact fixes

  • Communicate clearly with clients regarding status updates, explanations, and practical workarounds

  • Take full ownership of issues from the initial report through to resolution and validation

Quality Improvement, Testing & QA Tooling

  • Translate recurring or critical support cases into robust test cases and regression scenarios

  • Validate bug fixes and perform targeted regression and smoke tests

  • Contribute to automated tests for C#/.NET backend services and Angular frontend applications

  • Utilize various testing approaches, including unit, integration, end-to-end, and contract testing

  • Work with UI and E2E frameworks such as Cypress, Playwright, or Selenium

  • Support non-functional testing, including performance and reliability checks

Collaboration & Continuous Improvement

  • Act as a "reality check" from the customer's perspective in engineering and quality discussions

  • Contribute to improvements in logging, diagnostics, and overall product usability

  • Maintain and improve support processes, guidelines, and documentation for known issues

  • Participate in international deployments and commissioning projects (approximately 15% travel)

  • Participate in a standby rotation (1 week out of 3) for urgent out-of-hours support

Requirements

  • Several years of experience in software testing, quality engineering, or software development

  • Strong knowledge of C#/.NET (backend) and experience with modern web applications (Angular is a plus)

  • Familiarity with test automation, CI/CD pipelines, and container environments (e.g., Kubernetes)

  • Strong analytical mindset with the ability to translate complex customer problems into testable scenarios

  • A clear communicator who is quality-driven, pragmatic, and comfortable in client-facing roles

  • Willingness to participate in a 1-in-3 standby rotation for urgent support

  • Readiness to travel internationally (approx. 15% of the time) for on-site commissioning

Languages

You have a perfect knowledge of English

Offer

  • A dynamic and international working environment focused on innovation and collaboration

  • A competitive salary package complemented by an attractive range of fringe benefits

  • A comprehensive training program and personal guidance through a mentorship track

  • A great work-life balance with 20 statutory holidays and 12 additional compensation (ADV) days per year

  • The opportunity to work with the latest software stacks in a young, visionary department

  • Fun extras such as after-work sports, drinks, summer BBQs, and holiday events

  • An easily accessible workplace located near the highway

Interested? Apply online or contact AGO Gent Office:

gent.office@ago.jobs

09 223 52 50

Apply or do you want more information about this job?

Contact

Application form

* required fields

Share this job

Share on Whatsapp Share via email Share on Facebook Share on LinkedIn

Most relevant vacancies

INTERNATIONAL PROJECT MANAGER ENGINEERIN...

(m/f/x)

Moeskroen, BE

Permanent job

Day - Full-time

<ul><li><p>The Project Manager is responsible for the end-to-end (A to Z) management, organization, and on-site execution of (inter)national complex projects, in accordance with the stow methodology.</p></li><li><p>Acts as the Single Point of Contact (SPOC) for assigned projects towards the client, subcontractors, and internal teams.</p></li><li><p>Assesses the operational, technical, and financial feasibility of projects and anticipates risks where necessary.</p></li><li><p>Attends kick-off meetings, technical/site meetings, commercial meetings, planning meetings, and site inspections (internally or with clients).</p></li><li><p>Ensures all engineering and preparatory activities are properly executed.</p></li><li><p>Visits project sites, sets up detailed project planning, and verifies all requirements for mobilization of equipment and resources.</p></li><li><p>Communicates clearly regarding project execution and progress.</p></li><li><p>Willingness to travel to project sites (approximately 50% of working time).</p></li><li><p>Monitors project progress and quality, identifies deviations, and implements corrective actions where needed.</p></li><li><p>Manages operational staff and subcontractors during project execution.</p></li><li><p>Ensures safe execution on site and compliance with QSHE regulations and administrative requirements.</p></li><li><p>Supervises assembly methods and verifies the quality of delivered materials.</p></li><li><p>Handles claim management, including identification of contract variations and delay notifications.</p></li><li><p>Ensures that variations are communicated and negotiated with the client in accordance with contractual requirements.</p></li><li><p>Responsible for budget tracking and daily cost control, including preparation of periodic progress reports and initiation of invoicing.</p></li><li><p>Reviews and approves all incoming project-related invoices.</p></li><li><p>Identifies commercial opportunities, additional billable services, and ways to improve project profitability.</p></li></ul>

Software QA architect

(m/f/x)

Deinze, BE

Permanent job

Day - Full-time

<p>QA Architect</p><p>We are looking for a <b>QA Architect</b> who wants to contribute to the continuous improvement of the quality, reliability, and scalability of the Synaps platform. In this role, you will define testing strategies, improve test automation, and validate software releases in close collaboration with software developers, DevOps engineers, product owners, and support engineers. The position covers frontend, backend, infrastructure, CI/CD, and integrations with industrial systems.</p><p><b>What will you do?</b></p><p>Quality Architecture &amp; Test Strategy</p><ul><li><p>Translate customer feedback, support insights, field observations, and lessons learned from production environments into test scenarios for unit, integration, system, and end-to-end testing.</p></li><li><p>Introduce risk-based testing methodologies to ensure testing efforts are focused where they provide the greatest value.</p></li><li><p>Develop test scenarios based on recurring customer feedback, support insights, and real-world installation experiences.</p></li><li><p>Help define practical quality gates for software releases without unnecessarily delaying delivery.</p></li></ul><p>Test Automation</p><ul><li><p>Design and maintain automated tests for C#/.NET services, Angular applications, REST APIs, microservices, and database integrations.</p></li><li><p>Integrate automated tests into CI/CD pipelines to detect regressions at an early stage.</p></li><li><p>Promote maintainable test automation that developers can easily understand, trust, and extend.</p></li></ul><p>Backend &amp; Platform Validation</p><ul><li><p>Validate business logic, backend workflows, REST APIs, distributed services, SQL databases, Kubernetes applications, and integrations with industrial equipment.</p></li><li><p>Help ensure data integrity, system performance, and overall platform reliability.</p></li><li><p>Translate technical risks into clear and practical validation scenarios.</p></li></ul><p>Coaching &amp; Continuous Improvement</p><ul><li><p>Support developers and quality engineers in applying testing methodologies, diagnostic techniques, observability solutions, and regression prevention practices in their daily work.</p></li><li><p>Coach developers to minimize regressions within their own code.</p></li><li><p>Encourage practical testing habits that are naturally integrated into the software development lifecycle</p></li></ul>

More suitable jobs with My AGO

Create your My AGO-profile, set your preference and receive the perfect job vacancies.

Create a profile
Phone icon