Gent
Office

The position entails providing multilingual support to customers across Europe during international vehicle breakdowns, ensuring a supportive and reassuring experience. Key responsibilities include maintaining regular communication with repair dealers and customers, ensuring transparency and trust. Creative problem-solving is essential, especially in complex scenarios, and teamwork is emphasized as a fundamental component of business success.

Step into a pivotal role within an international support center where every customer call is an opportunity to make a difference. As a multilingual support advisor, you’ll be the essential link between drivers in need and the help they require, using your communication skills and empathy to get vehicles back on the road fast.- Act as the first point of contact for customers across Europe experiencing vehicle issues while on the road.- Coordinate repair services by liaising with dealers and local service providers, taking full ownership from start to finish.- Keep customers informed throughout the process, ensuring clarity and reassurance during stressful moments.- Apply a creative, hands-on approach when standard solutions aren’t enough — flexibility and innovation are key.- Work closely with your international colleagues, embracing collaboration in a multilingual, multicultural setting.- Participate in a rotating shift system to deliver consistent support 24/7 across multiple European locations.

For our client we\'re looking for a Customer Support Advisor.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You’ll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

For an international company active in the food industry, we are looking for a precise and structured Master Data Officer. In this role, you will be responsible for accurately creating, managing, and optimizing product master data within the central systems (ERP/PLM). You will work closely with various internal departments and external partners.- You are responsible for the accurate creation and maintenance of product master data within the central data systems (ERP/PLM).- You ensure that all information is available in a timely and accurate manner for departments such as planning, sales, production, and controlling.- You collect, verify, and manage data in a structured way and support the entire data process from A to Z.- You are responsible for creating items at various levels: from ingredients and packaging to finished products and promotional materials.- You identify discrepancies in the data and take the necessary actions to correct them.- You act as the point of contact for assigned product groups and production sites.- You work closely with various internal teams and external parties to ensure data quality.- You support projects within your product group and assist with layout adjustments in collaboration with relevant stakeholders.- You actively monitor the product portfolio of your product group and take initiatives related to optimization and SKU management.- You ensure accurate documentation and reporting of master data and provide ad-hoc information when needed.

For our client we\'re looking for a Customer Support Advisor.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You’ll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

For our client, Volvo Trucks, we are looking for a Truck Engineer for Customization.In this role, you will guide customers with specific requirements by analyzing the possibilities for custom-built trucks together with them.Specifically, you will do the following:- Investigate and respond to customer inquiries regarding technical concepts that are not offered as standard, focusing on technical feasibility, cost, lead time, and legal compliance.- Provide advice to other departments on technical product solutions to customize standard trucks according to customer demand. You will make independent decisions and take full responsibility for these concepts.- Ensure optimal coordination and collaboration between different involved parties (design, order planning, suppliers, sales engineers) to guarantee that the production of designs is efficient and timely.- Continuously update your technical knowledge and keep your product knowledge up to date.

As a Team Leader within logistics, you are responsible for leading and guiding a team of warehouse employees, focusing on the efficient handling, storage, and distribution of goods. You ensure that operational goals are met, and that safety and quality standards are adhered to.The role consists of 4 key pillars, and you are also open to working operationally alongside your team when needed.- Team Guidance: Training, directing, motivating, and supporting your team to achieve goals and identifying training needs.- Operational Management: Overseeing workflows for receiving, storing, picking, packing, and shipping parts.- Performance and Reporting: Tracking team results and reporting to the -Supervisor.- Problem-Solving: Resolving small operational challenges and escalating complex issues.

As a Team Leader within logistics, you are responsible for leading and guiding a team of warehouse employees, focusing on the efficient handling, storage, and distribution of goods. You ensure that operational goals are met, and that safety and quality standards are adhered to.The role consists of 4 key pillars, and you are also open to working operationally alongside your team when needed.- Team Guidance: Training, directing, motivating, and supporting your team to achieve goals and identifying training needs.- Operational Management: Overseeing workflows for receiving, storing, picking, packing, and shipping parts.- Performance and Reporting: Tracking team results and reporting to the -Supervisor.- Problem-Solving: Resolving small operational challenges and escalating complex issues.

For our client in Ghent, we are looking for a Shift Leader. In this role, you will be responsible for leading and managing the warehouse operations. You will lead a team, ensure a safe working environment, and optimize processes to increase productivity and efficiency, while maintaining high standards of the logistics process.A glimpse of the job responsibilities:- Leading the warehouse team by providing daily briefings, monitoring performance, offering feedback, and implementing training programs.- Planning, scheduling, and managing daily warehouse activities to meet production deadlines.- Optimizing warehouse layout and workflows to maximize efficiency and reduce bottlenecks.- Monitoring timely receiving, storage, and shipping of goods, including inbound and outbound shipments.- Ensuring safety standards and company policies are followed by conducting regular safety audits, identifying hazards, and implementing corrective actions.- Monitoring and maintaining warehouse equipment, such as forklifts and conveyor systems, and collaborating with the maintenance team to resolve facility issues and minimize downtime.- Preparing and submitting reports on productivity, inventory accuracy, and other key performance indicators (KPIs).- Documenting operational procedures and ensuring team members understand and comply with them.

For our client in Ghent, we are looking for a Shift Leader. In this role, you will be responsible for leading and managing the warehouse operations. You will lead a team, ensure a safe working environment, and optimize processes to increase productivity and efficiency, while maintaining high standards of the logistics process.A glimpse of the job responsibilities:- Leading the warehouse team by providing daily briefings, monitoring performance, offering feedback, and implementing training programs.- Planning, scheduling, and managing daily warehouse activities to meet production deadlines.- Optimizing warehouse layout and workflows to maximize efficiency and reduce bottlenecks.- Monitoring timely receiving, storage, and shipping of goods, including inbound and outbound shipments.- Ensuring safety standards and company policies are followed by conducting regular safety audits, identifying hazards, and implementing corrective actions.- Monitoring and maintaining warehouse equipment, such as forklifts and conveyor systems, and collaborating with the maintenance team to resolve facility issues and minimize downtime.- Preparing and submitting reports on productivity, inventory accuracy, and other key performance indicators (KPIs).- Documenting operational procedures and ensuring team members understand and comply with them.