Gent
Office

For our client, Volvo Trucks, we are looking for a Truck Engineer for Customization.In this role, you will guide customers with specific requirements by analyzing the possibilities for custom-built trucks together with them.Specifically, you will do the following:- Investigate and respond to customer inquiries regarding technical concepts that are not offered as standard, focusing on technical feasibility, cost, lead time, and legal compliance.- Provide advice to other departments on technical product solutions to customize standard trucks according to customer demand. You will make independent decisions and take full responsibility for these concepts.- Ensure optimal coordination and collaboration between different involved parties (design, order planning, suppliers, sales engineers) to guarantee that the production of designs is efficient and timely.- Continuously update your technical knowledge and keep your product knowledge up to date.

For our client we\'re looking for a Customer Support Coordinator.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You’ll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

For our client we\'re looking for a Customer Support Advisor.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You’ll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

For our client we\'re looking for a Customer Support Advisor.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You’ll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

Step into a pivotal role within an international support center where every customer call is an opportunity to make a difference. As a multilingual support advisor, you’ll be the essential link between drivers in need and the help they require, using your communication skills and empathy to get vehicles back on the road fast.- Act as the first point of contact for customers across Europe experiencing vehicle issues while on the road.- Coordinate repair services by liaising with dealers and local service providers, taking full ownership from start to finish.- Keep customers informed throughout the process, ensuring clarity and reassurance during stressful moments.- Apply a creative, hands-on approach when standard solutions aren’t enough — flexibility and innovation are key.- Work closely with your international colleagues, embracing collaboration in a multilingual, multicultural setting.- Participate in a rotating shift system to deliver consistent support 24/7 across multiple European locations.

As a Team Leader within logistics, you are responsible for leading and guiding a team of warehouse employees, focusing on the efficient handling, storage, and distribution of goods. You ensure that operational goals are met, and that safety and quality standards are adhered to.The role consists of 4 key pillars, and you are also open to working operationally alongside your team when needed.- Team Guidance: Training, directing, motivating, and supporting your team to achieve goals and identifying training needs.- Operational Management: Overseeing workflows for receiving, storing, picking, packing, and shipping parts.- Performance and Reporting: Tracking team results and reporting to the -Supervisor.- Problem-Solving: Resolving small operational challenges and escalating complex issues.

As a Team Leader within logistics, you are responsible for leading and guiding a team of warehouse employees, focusing on the efficient handling, storage, and distribution of goods. You ensure that operational goals are met, and that safety and quality standards are adhered to.The role consists of 4 key pillars, and you are also open to working operationally alongside your team when needed.- Team Guidance: Training, directing, motivating, and supporting your team to achieve goals and identifying training needs.- Operational Management: Overseeing workflows for receiving, storing, picking, packing, and shipping parts.- Performance and Reporting: Tracking team results and reporting to the -Supervisor.- Problem-Solving: Resolving small operational challenges and escalating complex issues.