Gent
Office

For a leading international player in the transport sector, located in the Ghent region, we are looking for a proactive Logistics Material Planner. In this role, you are responsible for ensuring parts availability for the Ghent plant, preventing assembly line disruptions at the lowest possible cost. This is a temporary 2-month assignment with an immediate start.Monitoring production scheduling and delivery performance from domestic and international suppliers.Maintaining daily communication with suppliers to align deliveries with EDI commitments.Acting as a central point of contact for stakeholders such as production, transport, and quality.Managing supplier-related cost recovery processes (chargebacks).Accurately maintaining and updating logistics parameters in the system (lead time, MRP, EDI).

For our client, an international leader in high-tech machine building and coating technology, we are looking for a Frontend Developer with an entrepreneurial mindset. In this role, you will help build the foundations of an innovative software platform that collects and analyzes data from complex industrial environments. You will be part of a young, growing software department where you will have a direct impact on the user experience and visualization of the machines of the future.Your ResponsibilitiesAct as the main point of contact for all frontend development and translate UI/UX designs into functional applicationsBuild intuitive, dynamic, and visually appealing interfaces, such as real-time dashboards, system control panels, and interactive visualizations of the entire environmentServe as the link between the technical application and the core engineering and programming workCollaborate closely with designers, backend engineers, and other stakeholders to ensure our software meets the specific needs of our customersOccasionally travel internationally to meet customers and gain deep insights into how the software is used in practice

For our client, an international leader in high-tech machine building and coating technology, we are looking for a precise and technically minded Quality Controller. In this role, you ensure that every component and product meets the high-quality standards required for advanced industrial applications. You will be a key link in the production process, combining technical inspections with administrative follow-up and process improvement.Carry out quality checks on incoming goods, products in production, and returned items based on clear work instructions and technical drawingsUse measuring and testing tools (such as calipers, XRF devices, and other equipment) to check dimensions, materials, and finishing qualityInvestigate and follow up on quality issues, complaints, and returned productsHelp organize and manage the recycling of returned materials, including registration in the system and storage in the warehouseSupport quality processes and audits, and help monitor the calibration of production equipmentContribute ideas to improve quality and processes across the departmentReport quality issues on time to your manager and the quality team to ensure continuous workflow-------------------------------------------------------------------Voor onze klant, een internationale referentie in de hightech machinebouw en coatingtechnologie, zijn wij op zoek naar een nauwkeurige en technisch onderlegde Quality Controller. In deze rol zorg je ervoor dat elk onderdeel en product voldoet aan de hoge kwaliteitsnormen die vereist zijn voor geavanceerde industriële toepassingen. Je vormt een cruciale schakel in het productieproces, waarbij je technische inspecties combineert met administratieve opvolging en procesverbetering.Uitvoeren van kwaliteitscontroles op inkomende goederen, producten in productie en geretourneerde artikelen op basis van duidelijke werkinstructies en technische tekeningenGebruiken van meet- en testgereedschappen (zoals schuifmaten, XRF-toestellen en andere apparatuur) om afmetingen, materialen en afwerkingskwaliteit te controlerenOnderzoeken en opvolgen van kwaliteitsproblemen, klachten en geretourneerde productenOndersteunen bij het organiseren en beheren van de recycling van geretourneerde materialen, inclusief registratie in het systeem en opslag in het magazijnOndersteunen van kwaliteitsprocessen en audits, en helpen bij het bewaken van de kalibratie van productieapparatuurMeedenken over ideeën om de kwaliteit en processen binnen de afdeling te verbeterenTijdig rapporteren van kwaliteitsproblemen aan je manager en het kwaliteitsteam om een continue workflow te garanderen

For our client, a global market leader in supply chain management for premier fashion and lifestyle brands, we are seeking an experienced and people-oriented Team Leader for the permanent late shift. In this role, you will become part of 'The Backstage Crew', managing and coaching an operational team within a high-speed e-commerce and retail warehouse environment. You will be responsible for orchestrating daily tasks, driving productivity, and ensuring strict quality standards and deadlines are met. This is a dynamic position where continuous improvement, safety, and operational excellence take center stage.Directly manage, coach, and inspire a dedicated team of warehouse operators during the permanent late shift.Organize, assign, and monitor daily operational planning and workloads to ensure maximum efficiency.Oversee and optimize end-to-end warehouse processes, logistical flows, and department productivity.Guide, onboard, and provide continuous training for both new and existing team members.Proactively identify, propose, and implement process enhancements and continuous improvement initiatives.Monitor key performance indicators (KPIs), safeguard quality controls, and ensure all outbound deadlines are met.Troubleshoot operational issues on the floor and assist with basic HR-related processes and personnel administration.Act as the primary point of contact during the shift and report directly to the Warehouse Supervisor, stepping in to cover their responsibilities when required.

For our client we're looking for a Customer Service Officer.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

For our client, an international leader in high-tech machine building and coating technology, we are looking for a Software Quality & Testing Engineer with a strong affinity for customer support. In this pivotal role, you will bridge the gap between software development and real-world application, ensuring the stability and reliability of a complex industrial software platform while actively scaling our support activities.Software Support & TroubleshootingAnalyze, reproduce, and resolve incidents across test, staging, and production environments to minimize implementation risks for our clientsInvestigate logs, error messages, and system behavior to identify root causesDistinguish between software bugs, configuration issues, data discrepancies, and user inquiriesMaintain a prioritized list of improvement opportunities to focus the team on high-impact fixesCommunicate clearly with clients regarding status updates, explanations, and practical workaroundsTake full ownership of issues from the initial report through to resolution and validationQuality Improvement, Testing & QA ToolingTranslate recurring or critical support cases into robust test cases and regression scenariosValidate bug fixes and perform targeted regression and smoke testsContribute to automated tests for C#/.NET backend services and Angular frontend applicationsUtilize various testing approaches, including unit, integration, end-to-end, and contract testingWork with UI and E2E frameworks such as Cypress, Playwright, or SeleniumSupport non-functional testing, including performance and reliability checksCollaboration & Continuous ImprovementAct as a "reality check" from the customer's perspective in engineering and quality discussionsContribute to improvements in logging, diagnostics, and overall product usabilityMaintain and improve support processes, guidelines, and documentation for known issuesParticipate in international deployments and commissioning projects (approximately 15% travel)Participate in a standby rotation (1 week out of 3) for urgent out-of-hours support

For our client, a global leader in sustainable transport solutions based in Ghent, we are looking for a customer-oriented Multilingual Advisor. In this role, you will be part of an international 24/7 coordination center that supports truck and bus drivers across Europe during technical breakdowns. You will join a dynamic, multicultural team where collaboration and "thinking outside the box" are essential to getting vehicles back on the road as quickly as possible.Take full ownership of international breakdown cases, providing customers with peace of mind from start to finishAct as the central link between the driver, the transport company, and the authorized dealer performing the repairMaintain a proactive dialogue with all parties involved, providing regular status updates and progress reportsApply a creative approach to problem-solving, especially when standard solutions are not immediately availableUtilize your advanced language skills to bridge communication gaps across different European regionsCollaborate closely with international colleagues across various European sites to ensure a seamless serviceEnsure accurate administrative follow-up of every intervention in the internal systems

For our client we're looking for a Customer Service Officer.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

For our client we're looking for a Customer Service Officer.In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.- Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.- Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.- Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.- Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.- Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.- Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.