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Customer Support Advisor - Central East Team (Lithuanian and Czech)

(m/f/x)

Reference: 1115092323 /
Online since 25 Apr 2024

Gent, BE

Office

Interim option fixed

Day - Full-time

Job description

This role involves using multilingual skills to assist customers across Europe with vehicle breakdowns. Responsibilities include managing the entire breakdown process, maintaining communication with dealers handling repairs, and updating customers about progress. The position requires a creative approach to problem-solving and emphasizes teamwork as a crucial component of service delivery.

Requirements

-Strong customer focus, dedicated to providing top-quality service and solutions.
-Confident communicator, capable of adapting communication styles to ensure customers feel supported.
-Proactive and creative in solving problems, willing to go the extra mile.
-Enjoys working in a collaborative team environment.
-Committed to continuous learning and skill development.
-Open to working in shifts, as the service operates 24/7.
-Fluency in English, Lithuanian, and Czech.

Offer

-Competitive salary with additional benefits such as meal vouchers, transport costs, and a shift allowance.
-Opportunities for professional growth within the company.
-Good work-life balance, including the possibility to work from home 50% of the time.
-An international and diverse working environment.

Application Process: Interested candidates can apply by sending their resume to gent.office@ago.jobs, calling 09 223 52 50, or submitting an application online.
or apply as a guest

Apply or do you want more information about this job?

Contact

Iyad Ben Hayoun

+32 9 223 52 50 gent.office@ago.jobs

Application form

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