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Customer Program Manager

(m/f/x)

Reference: 1259635279 /
Online since 24 Apr 2025

Izegem, BE

Industry

Permanent job

Day - Full-time

Job description

Join an international organization that is pioneering the future of conferencing solutions. As a Customer Program Manager, you will be at the heart of our client’s mission to provide cutting-edge communication technology to high-profile global customers. From the United Nations to the European Parliament, their solutions drive progress and innovation across the world.
You will play a pivotal role in ensuring customer satisfaction, managing large-scale projects, and delivering tailored solutions that align with customer needs. If you're passionate about project management and conference technology, this is your chance to contribute to a growing, dynamic company.
Key Responsibilities:
Customer Relations: Serve as the primary contact for distributors, integrators, and clients throughout the entire project lifecycle (bidding, planning, execution, and commissioning).
Project Coordination: Oversee project milestones, timelines, and deliverables, collaborating with internal teams and customers to ensure successful implementation.
System Integration: Ensure seamless integration of hardware and software with client infrastructures, meeting all tender/customer specifications.
Risk Management: Proactively address risks, dependencies, and escalations, ensuring smooth project delivery.
Collaboration: Work alongside technical and product teams to align on project requirements and customer experience.
Budget Oversight: Monitor financial performance, ensuring adherence to budgets and profitability.

Requirements

Educational Background: A Bachelor’s or Master’s degree in Engineering, Technology, Business Management, or related field.
Experience: 5+ years in project or program management, with a proven track record in managing large-scale projects and technical proposals.
Business Acumen: Strong understanding of revenue generation, cost management, and identifying business opportunities.
Skills: Proficiency in project management tools (e.g., MS Project, Trello) and excellent communication and coordination abilities.
Problem-Solving: Ability to manage time effectively and perform well under pressure.
Language Skills: Fluency in English (spoken and written).
Nice to Have:
Experience in AV, conferencing, or technology sectors.
Project management certifications (e.g., PMP, PRINCE2).
Familiarity with systems design and integration.
Additional language skills (French, German, Spanish).

Languages

You have a good knowledge of Dutch
You have a good knowledge of English

Offer

Exciting Challenges: Work on state-of-the-art products in a sustainable, forward-thinking industry.
Global Reach: Opportunities to travel internationally (approximately 40% of the time).
Competitive Package: Attractive salary, personalized bonus plan, and legal benefits.
Career Development: A dynamic work environment that fosters growth, collaboration, and innovation.
Work-Life Balance: A flexible work environment with a 38-hour workweek and international travel opportunities.

Ready to make a difference?
If you're excited about playing a key role in an organization that values innovation and customer satisfaction, don't hesitate to apply today!
or apply as a guest

Apply or do you want more information about this job?

Contact

Amina Rekili

+32 51 31 00 76 izegem@ago.jobs

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