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customer support advisor

(m/f/x)

Reference: 1107291855 /
Online since 02 Apr 2024

GENT, BE

Industry

Interim

Day - Full-time

Job description

At our company, customer service is paramount. Our multilingual advisors leverage their language skills to assist customers with international breakdowns. Regardless of their location in Europe, we take full ownership of the issue and provide our customers with peace of mind. Communication is at the core of what we do. We maintain regular dialogue with the dealer handling the repair and keep the customer updated on progress. A creative and proactive approach to problem-solving ensures our customers receive comprehensive support. When faced with challenges, we think outside the box. Teamwork and collaboration form the bedrock of our business.

Requirements

You are customer-focused, always striving to deliver the best possible service and solution for our customers.
You are a confident communicator, adapting your style to each customer to ensure they feel heard and supported.
You go the extra mile, solving problems with a proactive and creative mindset.
You thrive in a team environment, supporting and uplifting your colleagues.
You are eager to continue learning and developing your skills.
You are open to working in shifts, alongside your colleagues, to provide round-the-clock service to our clients.
You are fluent (written and verbal) in English, Lithuanian, and German.

Languages

You have an excellent knowledge of English
You have an excellent knowledge of German
You have an excellent knowledge of

Offer

Competitive salary, including meal vouchers, transport costs, etc.
Well-being services
On-site restaurant
Good work-life balance
International work environment

Apply or do you want more information about this job?

Contact

Seppe De Smedt

+32 52 33 85 80 dendermonde@ago.jobs

Application form

* required fields

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