We use cookies!

Why? Cookies add flavour to your browsing experience! More information

Set your cookie preferences

Select the type of cookie to be used.
AGO Jobs & HR

Customer Support Advisor: English + German + 1 other European Language - Multiple Shifts - Oostakker

(m/f/x)

Reference: PO-C9IMYQ9U /
Online since 02 Oct 2026

Oostakker, BE

Select

Fixed-term contract

Full Continuous

Job description

For our client we're looking for a Customer Service Officer.
In this role, you become the voice of support for drivers facing unexpected vehicle issues across Europe. You'll be part of a fast-paced and multilingual contact center where your communication skills, empathy, and sense of urgency play a crucial role in keeping transport moving.

  • Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.
  • Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.
  • Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.
  • Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.
  • Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.
  • Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

Requirements

- You speak and write fluently in English, German and at least one other European language.

  • Service-driven and naturally inclined to go the extra mile to support customers in stressful situations.
  • Strong interpersonal skills help you adapt your communication style to various cultural and professional contexts.
  • You enjoy working in a diverse team setting and are always ready to help others succeed.
  • Flexibility to work in a rotating shift schedule, including nights and weekends.
  • A hands-on mentality with a structured and solution-oriented mindset.
  • Eagerness to continuously develop your skills and embrace new challenges.

Languages

You have a perfect knowledge of English

Offer

- An attractive salary package with meal vouchers, shift bonuses, and commuting allowances.

  • Comprehensive support for international candidates relocating to Belgium.
  • Access to well-being programs and on-site facilities such as a company restaurant.
  • A multicultural workplace with a strong sense of community and shared purpose.
  • Professional growth opportunities within a stable and globally connected organization.
  • A balanced approach to work and personal life, supported by clear processes and training.

    Interested?

    Contact us!

    Call: 09 277 21 11

    Mail: gent.selectago.jobs

    Team AGO Gent Select


Apply or do you want more information about this job?

Contact

Application form

* required fields

Share this job

Share on Whatsapp Share via email Share on Facebook Share on LinkedIn

Most relevant vacancies

5.5-Ton Forklift Operator – Two Shifts –...

(m/f/x)

Appelterre-Eichem, BE

Interim

2-shift system

<p>Job Offer &ndash; 5.5-Ton Forklift Operator (H/F/X)</p><p><b>Location:</b> Ninove</p><p>For a company operating in the <b>metal industry</b>, we are looking for an experienced <b>5.5-ton Forklift Operator (H/F/X)</b> to join the team.</p><p>Your Responsibilities</p><ul><li><p>Safely operate a <b>5.5-ton forklift</b>.</p></li><li><p>Transport and move metal parts up to <b>16 meters</b> in length.</p></li><li><p>Perform precise maneuvers, including moving long loads through a <b>6-meter-wide opening</b>.</p></li><li><p>Load, unload, and supply materials to the different production areas.</p></li><li><p>Comply with all company safety rules and operating procedures.</p></li></ul><p>Working Hours</p><p><b>Two-shift schedule:</b></p><ul><li><p><b>Monday to Thursday:</b></p><ul><li><p>6:00 AM &ndash; 2:00 PM</p></li><li><p>2:00 PM &ndash; 10:00 PM</p></li></ul></li><li><p><b>Friday:</b></p><ul><li><p>6:00 AM &ndash; 1:00 PM</p></li><li><p>1:00 PM &ndash; 8:00 PM</p></li></ul></li></ul><p>Candidate Profile</p><ul><li><p>You hold a <b>valid forklift operator certificate</b>.</p></li><li><p>You have proven experience operating a <b>5.5-ton forklift</b>.</p></li><li><p>You are able to handle long loads accurately and safely.</p></li><li><p>You are reliable, independent, and committed to following safety regulations.</p></li><li><p>You are available to start as soon as possible.</p></li><li><p>You have your own means of transportation (car, motorcycle, scooter, or bicycle) to travel to the site in Ninove, as public transportation does not accommodate the working hours.</p></li></ul><p>What We Offer</p><ul><li><p>A position within a well-established company in the metal industry.</p></li><li><p>A varied role in a dynamic industrial environment.</p></li><li><p>A <b>two-shift schedule</b> with a quick start.</p></li><li><p>A competitive salary based on your experience and the applicable sector conditions. </p></li></ul>

5.5-Ton Forklift Operator – Night Shift...

(m/f/x)

Appelterre-Eichem, BE

Interim

Night work

<p>Job Offer &ndash; 5.5-Ton Forklift Operator (H/F/X)</p><p><b>Location:</b> Ninove</p><p>For a company operating in the <b>metal industry</b>, we are looking for an experienced <b>5.5-ton Forklift Operator (H/F/X)</b> to join the night shift team.</p><p>Your Responsibilities</p><ul><li><p>Safely operate a <b>5.5-ton forklift</b>.</p></li><li><p>Transport and move metal parts up to <b>16 meters</b> in length.</p></li><li><p>Perform precise maneuvers, including moving long loads through a <b>6-meter-wide opening</b>.</p></li><li><p>Load, unload, and supply materials to the different production areas.</p></li><li><p>Comply with all company safety rules and operating procedures.</p></li></ul><p>Working Hours</p><p><b>Night Shift:</b></p><ul><li><p><b>Monday to Thursday:</b> 10:00 PM &ndash; 6:00 AM</p></li><li><p><b>Friday:</b> 8:00 PM &ndash; 3:00 AM</p></li></ul><p>Candidate Profile</p><ul><li><p>You hold a <b>valid forklift operator certificate</b>.</p></li><li><p>You have proven experience operating a <b>5.5-ton forklift</b>.</p></li><li><p>You are able to handle long loads accurately and safely.</p></li><li><p>You are reliable, independent, and committed to following safety regulations.</p></li><li><p>You are available to start as soon as possible.</p></li><li><p>You have your own means of transportation (car, motorcycle, scooter, or bicycle) to travel to the site in Ninove, as public transportation does not accommodate the working hours.</p></li></ul><p>What We Offer</p><ul><li><p>A position within a well-established company in the metal industry.</p></li><li><p>A varied role in a dynamic industrial environment.</p></li><li><p>A night shift schedule with a quick start.</p></li><li><p>A competitive salary based on your experience and the applicable sector condition </p></li></ul>

Software QA architect

(m/f/x)

Deinze, BE

Permanent job

Day - Full-time

<p>QA Architect</p><p>We are looking for a <b>QA Architect</b> who wants to contribute to the continuous improvement of the quality, reliability, and scalability of the Synaps platform. In this role, you will define testing strategies, improve test automation, and validate software releases in close collaboration with software developers, DevOps engineers, product owners, and support engineers. The position covers frontend, backend, infrastructure, CI/CD, and integrations with industrial systems.</p><p><b>What will you do?</b></p><p>Quality Architecture &amp; Test Strategy</p><ul><li><p>Translate customer feedback, support insights, field observations, and lessons learned from production environments into test scenarios for unit, integration, system, and end-to-end testing.</p></li><li><p>Introduce risk-based testing methodologies to ensure testing efforts are focused where they provide the greatest value.</p></li><li><p>Develop test scenarios based on recurring customer feedback, support insights, and real-world installation experiences.</p></li><li><p>Help define practical quality gates for software releases without unnecessarily delaying delivery.</p></li></ul><p>Test Automation</p><ul><li><p>Design and maintain automated tests for C#/.NET services, Angular applications, REST APIs, microservices, and database integrations.</p></li><li><p>Integrate automated tests into CI/CD pipelines to detect regressions at an early stage.</p></li><li><p>Promote maintainable test automation that developers can easily understand, trust, and extend.</p></li></ul><p>Backend &amp; Platform Validation</p><ul><li><p>Validate business logic, backend workflows, REST APIs, distributed services, SQL databases, Kubernetes applications, and integrations with industrial equipment.</p></li><li><p>Help ensure data integrity, system performance, and overall platform reliability.</p></li><li><p>Translate technical risks into clear and practical validation scenarios.</p></li></ul><p>Coaching &amp; Continuous Improvement</p><ul><li><p>Support developers and quality engineers in applying testing methodologies, diagnostic techniques, observability solutions, and regression prevention practices in their daily work.</p></li><li><p>Coach developers to minimize regressions within their own code.</p></li><li><p>Encourage practical testing habits that are naturally integrated into the software development lifecycle</p></li></ul>

5.5-Ton Forklift Operator – Two Shifts –...

(m/f/x)

Appelterre-Eichem, BE

Interim

2-shift system

<p>Job Offer &ndash; 5.5-Ton Forklift Operator (H/F/X)</p><p><b>Location:</b> Ninove</p><p>For a company operating in the <b>metal industry</b>, we are looking for an experienced <b>5.5-ton Forklift Operator (H/F/X)</b> to join the team.</p><p>Your Responsibilities</p><ul><li><p>Safely operate a <b>5.5-ton forklift</b>.</p></li><li><p>Transport and move metal parts up to <b>16 meters</b> in length.</p></li><li><p>Perform precise maneuvers, including moving long loads through a <b>6-meter-wide opening</b>.</p></li><li><p>Load, unload, and supply materials to the different production areas.</p></li><li><p>Comply with all company safety rules and operating procedures.</p></li></ul><p>Working Hours</p><p><b>Two-shift schedule:</b></p><ul><li><p><b>Monday to Thursday:</b></p><ul><li><p>6:00 AM &ndash; 2:00 PM</p></li><li><p>2:00 PM &ndash; 10:00 PM</p></li></ul></li><li><p><b>Friday:</b></p><ul><li><p>6:00 AM &ndash; 1:00 PM</p></li><li><p>1:00 PM &ndash; 8:00 PM</p></li></ul></li></ul><p>Candidate Profile</p><ul><li><p>You hold a <b>valid forklift operator certificate</b>.</p></li><li><p>You have proven experience operating a <b>5.5-ton forklift</b>.</p></li><li><p>You are able to handle long loads accurately and safely.</p></li><li><p>You are reliable, independent, and committed to following safety regulations.</p></li><li><p>You are available to start as soon as possible.</p></li><li><p>You have your own means of transportation (car, motorcycle, scooter, or bicycle) to travel to the site in Ninove, as public transportation does not accommodate the working hours.</p></li></ul><p>What We Offer</p><ul><li><p>A position within a well-established company in the metal industry.</p></li><li><p>A varied role in a dynamic industrial environment.</p></li><li><p>A <b>two-shift schedule</b> with a quick start.</p></li><li><p>A competitive salary based on your experience and the applicable sector conditions.</p></li></ul>

PRODUCTIEMEDEWERKER

(m/f/x)

Wilrijk (Antwerpen), BE

Fixed-term contract

Day - Full-time

<p>In deze functie voer je nauwkeurig en repetitief fijn handwerk uit. Je stelt zeer kleine onderdelen manueel samen, zonder gebruik van machines. Je werkt aan kleine spaakuiteinden, met een productie van ongeveer 12 stuks per uur. Precisie, concentratie en oog voor detail zijn hierbij essentieel.</p><p>Je taken:</p><ul><li><p>Kleine onderdelen zorgvuldig samenstellen.</p></li><li><p>Onderdelen voorbereiden en klaarleggen.</p></li><li><p>Draad knippen en strippen.</p></li><li><p>Onderdelen verlijmen volgens de instructies.</p></li></ul><p>Je werkt aan een werkbank en kan afwisselend zittend of staand werken. Het werk is niet fysiek zwaar en er is geen zwaar hefwerk.</p><p>In this role, you will perform precise, repetitive manual assembly of very small components. This is not a machine operation role; the work requires fine manual dexterity, accuracy, and attention to detail. You will assemble small spoke-end components, with an average production rate of approximately 12 pieces per hour.</p><p>Your responsibilities include:</p><ul><li><p>Carefully assembling small components.</p></li><li><p>Preparing and organizing the required parts.</p></li><li><p>Cutting and stripping wires.</p></li><li><p>Gluing components according to instructions.</p></li></ul><p>You will work at a workbench and can alternate between sitting and standing. The work is not physically demanding and does not involve heavy lifting.<br/><br/></p>

More suitable jobs with My AGO

Create your My AGO-profile, set your preference and receive the perfect job vacancies.

Create a profile
Phone icon