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AGO Jobs & HR
Ontdek honderden actuele vacatures in jouw regio. Solliciteer eenvoudig online en start snel via AGO Jobs & HR.

vacancies by divisions

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Most recent vacancies

Functional Assistant

(m/f/x)

Brussel (Haren), BE

Interim

Day - Full-time

<p><b><u>Team/division description:</u></b></p><p>Lexus, One Omnichannel Experience (Lexus, OCX) is the Function that is the promoting the LEXUS brand 360 degree and delivers one seamless omnichannel experience across physical and digital touchpoints. The Function brings under one roof Divisions such as Lexus Brand, Digital Experience &amp; E-Commerce, Data Platforms &amp; Customer Engagement Management (CEM), Customer Relations, Strategy &amp; Performance, and One Academy. Its mission is to define and connect every customer touchpoint across the ONE TOYOTA Ecosystem in an omnichannel way to drive conversion, loyalty and monetisation. AI based automation and self-services are unlocking cost efficiencies, while a system of actionable insights is leading to continuous performance improvements. A unified, centrally governed and legally compliant data foundation is the key enabler for building long term trusted relationships with our customers.</p><p>Due to its multiple impact across the business, the function should collaborate seamlessly with other TME functions and NMSCs as the primary implementer.</p><p><b><u>Your task:</u></b> &nbsp;</p><ul><li><p><b>Agenda, Mailbox, Expense &amp; Travel Management:</b> Manage the Function Head's agenda, mailbox, travel booking, and expenses.</p></li><li><p><b>Team Travel &amp; Expenses:</b> Support team Heads with travel and expenses upon request.</p></li><li><p><b>Travel Coordination:</b> Share travel-related information across the function.</p></li><li><p><b>All Team meeting organization:</b> Organize Quarterly All Team meeting &ndash; book venue, collect and consolidate presentations from each team, present team related content.</p></li><li><p><b>Weekly Direct reports meeting / Bi-Weekly Lexus Team Meeting:</b> set-up meeting (including meeting room), consolidate PowerPoint presentation for the meetings, create midterm agenda visibility.</p></li><li><p><b>Off-site Meetings: </b>Coordinate logistics, including hotels, catering, venues, and registration.</p></li><li><p><b>Events:</b> Organise Christmas parties and team-building activities.</p></li><li><p><b>Mailing Lists &amp; Org Charts:</b> Keep mailing groups and organisation charts up to date.</p></li><li><p><b>Office Management:</b> Coordinate daily office operations, meeting rooms, and group calendars.</p></li><li><p><b>(Oracle Finance system) PR/PO &amp; Supplier Creation: </b>Create PR/Pos when needed (such as special office supply ordering, Teambuilding down payment)</p></li><li><p><b>Facilities: </b>Coordinate facility matters, locker lists, and Kara-Kara clean-up activities.</p></li><li><p><b>Ad-hoc Support: </b>Support team members with ad-hoc requests.</p></li><li><p><b>One Team Sprit:</b> Support the leadership team in building a One Team Sprit considering the diversity of the divisions.</p></li></ul>

Night Customer Service Agent – FR/NL/EN

(m/f/x)

Hasselt, BE

Permanent job

Night work

<p>Your role</p><p>As a Night Customer Service Agent, you will be the main point of contact for customers, workshops and other parties involved in breakdown assistance. You will ensure that requests are handled efficiently and that every case is followed up accurately.</p><p>Your main responsibilities will include:</p><ul><li><p>Handling incoming <b>phone calls</b> and customer inquiries.</p></li><li><p>Managing <b>emails</b> and providing clear and professional responses.</p></li><li><p>Gathering information and checking data for <b>accuracy and completeness</b>.</p></li><li><p>Providing first-line <b>technical support</b> and communicating with workshops.</p></li><li><p>Keeping customers and all relevant parties informed about the progress of their case.</p></li><li><p>Following up and monitoring <b>agreements with all parties involved</b>.</p></li><li><p>Managing <b>contract-related issues</b> within the agreed deadlines.</p></li><li><p>Managing several cases and requests simultaneously while maintaining a high level of service.</p></li><li><p>Taking the appropriate action in urgent or unexpected situations.</p></li></ul><p>Working hours</p><p>This is a <b>night position</b> with a specific and attractive work schedule.</p><p>You will work:</p><ul><li><p><b>3 nights per week</b></p></li><li><p>From <b>20:00 until 08:00</b></p></li><li><p>The <b>rest of the week is free</b></p></li></ul><p>This schedule offers a great work-life balance, with several days off during the week.</p><p><b>Night shifts are compensated with additional night premiums.</b></p><p>Flexibility regarding the three scheduled night shifts is essential for this position.</p>

Customer Service Agent – EN/FR/DE

(m/f/x)

Hasselt, BE

Permanent job

Weekend (2 x 12h)

<p>Your role</p><p>As a Customer Service Agent, you will be the main point of contact for customers, workshops and other parties involved. Your goal is to provide excellent customer service while ensuring that every case is followed up accurately and efficiently.</p><p>Your main responsibilities will include:</p><ul><li><p>Handling incoming <b>phone calls</b> and customer inquiries.</p></li><li><p>Managing <b>emails</b> and providing clear and professional responses.</p></li><li><p>Gathering information and checking data for <b>accuracy and completeness</b>.</p></li><li><p>Providing first-line <b>technical support</b> and communicating with workshops.</p></li><li><p>Keeping customers and all relevant parties informed about the progress of their case.</p></li><li><p>Following up and monitoring <b>agreements with all parties involved</b>.</p></li><li><p>Managing <b>contract-related issues</b> within the agreed deadlines.</p></li><li><p>Managing several cases and tasks simultaneously while maintaining a high level of service.</p></li></ul><p>Working hours</p><p>This is a <b>part-time position focused mainly on weekends</b>, combined with <b>one weekday</b>.</p><p>You will work:</p><ul><li><p><b>Weekend shifts:</b> between <b>08:00 and 21:00</b></p></li><li><p><b>One weekday (Monday or Friday):</b> from <b>09:00 to 17:30</b></p></li></ul><p>Flexibility regarding weekend work and the assigned weekday is <b>essential for this position</b>.</p>

International project manager (H/F/X)

(m/f/x)

Espierres, BE

Permanent job

Day - Full-time

<ul><li><p>Single Point of Contact (SPOC) for clients, subcontractors, and internal teams throughout the project lifecycle.</p></li><li><p>Lead project planning, coordination, and execution from kick-off through completion.</p></li><li><p>Assess operational, technical, and financial feasibility, identifying risks and mitigation measures.</p></li><li><p>Develop detailed project schedules and coordinate mobilization of personnel, equipment, and resources.</p></li><li><p>Monitor project progress, quality, budget, and timelines, implementing corrective actions where required.</p></li><li><p>Manage site operations, supervising operational staff and subcontractors while ensuring compliance with QSHE standards.</p></li><li><p>Conduct site visits, inspections, and attend technical, commercial, planning, and progress meetings.</p></li><li><p>Ensure all engineering, preparatory, and assembly activities are completed to the required quality standards.</p></li><li><p>Manage contract variations, claims, and delay notifications in accordance with contractual requirements.</p></li><li><p>Control project costs, approve project-related invoices, prepare progress reports, and support timely invoicing.</p></li><li><p>Identify commercial opportunities, additional services, and cost improvements to maximize project profitability.</p></li><li><p>Communicate project status and progress clearly with all stakeholders.</p></li></ul>

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