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Product Manager & Technical Support Engineer Textile Division

(m/f/x)

Reference: PO-DB5NYUZE /
Online since 24 Jul 2026

Bevere, BE

Select

Permanent job

Day - Full-time

Job description

We are looking for a Product Manager & Technical Support Engineer for our Textile Division (EMEA). In this hybrid role, you combine strategic product management with hands-on technical support. You act as a key link between customers, Sales, R&D, and Operations, ensuring our products meet market needs and perform optimally in real-life applications.

Your responsibilities

  • Manage and develop the product portfolio throughout its full lifecycle (from concept to phase-out) in close collaboration with R&D

  • Translate market needs and customer feedback into product requirements and development priorities

  • Define product positioning, value propositions, and technical differentiators

  • Coordinate product launches, updates, and discontinuations across departments

  • Monitor product performance, competitiveness, and profitability

  • Provide technical expertise and training to internal stakeholders

Technical & Application Support:

  • Deliver on-site and remote technical support (machine trials, testing, troubleshooting)

  • Support customers during industrial trials and start-ups

  • Analyze technical issues, identify root causes, and implement sustainable solutions

  • Prepare and maintain technical documentation and reports

  • Act as escalation point for complex technical issues

Collaboration:

  • Act as technical interface between customers and internal teams

  • Collect and structure customer feedback for continuous improvement

  • Support Sales during customer meetings and project discussions

  • Participate in customer visits, exhibitions, and industry events

Requirements

Who are you?

  • You hold a Bachelor's or Master's degree in Materials Science, Chemistry, Textile Technology, or a related field

  • You have experience in product management, technical support, or application engineering within an industrial environment

  • You are analytical, hands-on, and solution-oriented

  • You combine strategic thinking with a practical, customer-focused approach

  • You communicate clearly with both technical and commercial stakeholders

  • You enjoy working in an international environment and are willing to travel regularly within EMEA

  • You are fluent in English (additional European languages are a plus)

Languages

You have a perfect knowledge of English

Offer

What do we offer?

  • A key hybrid role with strong impact on product success and customer satisfaction

  • An international position with exposure across the EMEA region

  • Close collaboration with R&D and direct influence on product development

  • You will receive thorough training and onboarding.

  • An attractive salary package with additional legal benefits.

  • There is no collective holiday period: vacation days are taken in consultation with the team.

  • You will join a company where human values and team spirit are highly important.

Apply or do you want more information about this job?

Contact

Gent Select

+32 9 277 21 11 gent.select@ago.jobs

Application form

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