Working at stow

<ul><li><p>Process and follow up on technical customer complaints in SAP</p></li><li><p>Register and manage technical cases from initiation to completion</p></li><li><p>Prepare and issue invoices once technical tasks are completed</p></li><li><p>Coordinate communication between customers, warehouse, and transport teams</p></li><li><p>Organize the delivery and on-site transport of technical equipment</p></li><li><p>Act as the main point of contact between internal stakeholders and the warehouse</p></li><li><p>Structure and prioritize technical requests to ensure proper follow-up</p></li><li><p>Collaborate with international teams within the back-office environment</p></li><li><p>Ensure accurate administrative and operational handling of technical orders and contracts</p></li></ul>

<ul><li><p>Create and update 3D models for silo, racking, and steel structure projects</p></li><li><p>Produce detailed technical drawings based on engineering input</p></li><li><p>Translate design requirements into clear and accurate 3D models</p></li><li><p>Support engineers with drawing updates, modifications, and technical documentation</p></li><li><p>Check drawings and models for consistency, accuracy, and compliance with internal standards</p></li><li><p>Work closely with project teams to support project delivery</p></li><li><p>Contribute to the continuous improvement of design methods and drawing quality</p></li></ul>

<ul><li><p>Lead technical and commercial discussions with clients</p></li><li><p>Challenge specifications to improve feasibility, cost efficiency, and performance</p></li><li><p>Position the company as a trusted engineering partner</p></li><li><p>Develop structural concepts for complex steel projects (e.g. silos, industrial structures, racking systems)</p></li><li><p>Validate technical feasibility and identify risks at an early stage</p></li><li><p>Interface with engineering teams to ensure full alignment</p></li><li><p>Lead the preparation of high-value, multidisciplinary offers</p></li><li><p>Define the bidding strategy together with key stakeholders</p></li><li><p>Ensure consistency between design, costing, planning, and risk assessment</p></li><li><p>Build and challenge cost models (materials, fabrication, installation)</p></li><li><p>Optimize solutions to achieve margin targets</p></li><li><p>Align engineering, project execution, purchasing, and sales departments</p></li><li><p>Drive internal reviews and decision-making processes</p></li><li><p>Defend pricing both internally and externally</p></li></ul>

<ul><li><p>The Project Manager is responsible for the end-to-end (A to Z) management, organization, and on-site execution of (inter)national complex projects, in accordance with the stow methodology.</p></li><li><p>Acts as the Single Point of Contact (SPOC) for assigned projects towards the client, subcontractors, and internal teams.</p></li><li><p>Assesses the operational, technical, and financial feasibility of projects and anticipates risks where necessary.</p></li><li><p>Attends kick-off meetings, technical/site meetings, commercial meetings, planning meetings, and site inspections (internally or with clients).</p></li><li><p>Ensures all engineering and preparatory activities are properly executed.</p></li><li><p>Visits project sites, sets up detailed project planning, and verifies all requirements for mobilization of equipment and resources.</p></li><li><p>Communicates clearly regarding project execution and progress.</p></li><li><p>Willingness to travel to project sites (approximately 50% of working time).</p></li><li><p>Monitors project progress and quality, identifies deviations, and implements corrective actions where needed.</p></li><li><p>Manages operational staff and subcontractors during project execution.</p></li><li><p>Ensures safe execution on site and compliance with QSHE regulations and administrative requirements.</p></li><li><p>Supervises assembly methods and verifies the quality of delivered materials.</p></li><li><p>Handles claim management, including identification of contract variations and delay notifications.</p></li><li><p>Ensures that variations are communicated and negotiated with the client in accordance with contractual requirements.</p></li><li><p>Responsible for budget tracking and daily cost control, including preparation of periodic progress reports and initiation of invoicing.</p></li><li><p>Reviews and approves all incoming project-related invoices.</p></li><li><p>Identifies commercial opportunities, additional billable services, and ways to improve project profitability.</p></li></ul>

<p>The Project Engineer is responsible for designing the most efficient warehouse solution for the client, in compliance with all regulations of the Key Account.</p><p><b>Tasks and responsibilities</b></p><ul><li><p>Designing warehouse layouts optimized for maximum capacity and cost efficiency, while taking product specifications into account</p></li><li><p>Performing stability calculations in accordance with current safety and stability standards applicable in the relevant country, with support from the Senior Project or Static Engineer</p></li><li><p>Defining component configurations and calculating accurate quotation prices based on these, including the preparation of a complete technical description</p></li><li><p>Setting priorities across project files to ensure deadlines for preparing quotations within the department are met</p></li><li><p>Staying up to date with market developments regarding products and customer requirements</p></li><li><p>Providing technical support to the sales team during the technical presentation of the project</p></li></ul>