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CRM Specialist

(m/f/x)

Reference: 1333795969 /
Online since 15 Oct 2025

Waregem, BE

Industry

Interim option fixed

Day - Full-time

Salary according to experience

Job description

Our client is an international leader known for developing innovative and sustainable flooring and material solutions. With over 4,700 employees across 19 countries, they are dedicated to improving the living and working quality of generations today and tomorrow.
Your Role
As a CRM Specialist, you play a strategic role in shaping and optimizing the customer relationship journey. You will:
Maximize the value of CRM systems across the organization.
Support business teams in defining their requirements and translating them into concrete CRM functionalities.
Prioritize developments based on business value and alignment with the overall strategy.
Drive the implementation and continuous improvement of CRM tools, systems, and processes.
Ensure high user adoption through training, communication, and clear documentation.
Provide actionable insights by building dashboards and reports.
Collaborate with stakeholders on testing and validating new features.

Requirements

A bachelor’s or master’s degree, or equivalent experience in a sales, digital, or data-driven role.
Fluent English communication skills; French is a plus.
Affinity with CRM platforms and a keen interest in process and data optimization.
Excellent communication and interpersonal skills – you can connect with both technical and non-technical stakeholders.
A proactive mindset and drive for continuous improvement and innovation.

Languages

You have a very good knowledge of English

Offer

Be part of a growing and future-focused company that invests in its people, innovation, and sustainability.

Receive a competitive salary package aligned with your experience and skills.

Enjoy flexible working hours and the possibility to work from home.

Benefit from a positive and collaborative team culture with international exposure.

Access personal and professional growth opportunities through internal training and a dedicated learning platform.

Grow your career in a dynamic and international environment where your input truly makes an impact.
or apply as a guest

Apply or do you want more information about this job?

Contact

Michael De Cuyper

+32 56 61 46 61 waregem@ago.jobs

Application form

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