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Technical Support Engineer

(m/f/x)

Reference: 1351730497 /
Online since 25 Nov 2025

Oostakker, BE

Office

Interim

Day - Full-time
2-shift system
3-shift system
Morning
Afternoon
Evening
Night work
Saturday
Sunday

Job description

Our client is seeking a Technical Support Specialist to join their international team. This role offers the opportunity to work in a dynamic environment where you'll support internal and external stakeholders with complex technical challenges. You'll be part of a diverse support team that operates 24/7, playing a key role in improving product quality and customer satisfaction across global markets.
Key responsibilities include:
- Collaborating with colleagues to analyze and resolve technical and diagnostic issues
- Providing support to dealers in your assigned language region
- Communicating with a wide range of stakeholders including engineers, designers, and service teams
- Navigating technical documentation and software systems to deliver accurate solutions
- Monitoring and identifying recurring issues to contribute to structural improvements
- Logging deviations and supporting root-cause analysis
- Continuously updating and refining standard operating procedures (SOPs)

Requirements

- Has a background in automotive engineering or has gained equivalent technical knowledge through hands-on experience
- Enjoys solving complex problems and can interpret detailed technical documentation
- Understands system interactions and how software applications operate
- Communicates effectively and thrives in cross-functional teamwork
- Is committed to continuous learning and self-improvement
- Is fluent in English and at least one other European language (ideally French, Italian, or Spanish)
- Speaks additional European languages? That’s a plus
- Is flexible and open to working in a rotating shift schedule

Languages

You have an excellent knowledge of English
You have a good knowledge of French
You have a good knowledge of Italian

Offer

We offer a solid package of compensation and benefits, plus you will enjoy:

- The opportunity to work in global and dynamic organization with highly skilled colleagues.
- A working environment that truly believes in customer success, trust, passion, performance and change.
- Regular opportunities for training and education to develop yourself continuously.
- A company restaurant.

Do you see yourself in this description?
Mail us your CV at gent.office@ago.jobs or give us a call on the following number 09 223 52 50
Rather apply easy and fast? Apply online via this job ad.
Looking forward to meet you!

Apply or do you want more information about this job?

Contact

Kim Vansteenkiste

+32 9 223 52 50 gent.office@ago.jobs

Application form

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